Richard Good

• Streamlined documentation processes, maintaining accurate records of treatments and services provided to clients.
• Evaluated new products in the field to determine their effectiveness against specific pests while ensuring minimal environmental impact from pesticide use practices.
• Improved company reputation by promptly addressing customer concerns and resolving issues effectively.
• Developed strong relationships with customers by establishing trust through transparent communication regarding treatment expectations and results achieved over time.
• Assisted in training new technicians on company procedures, safety protocols, and best practices in pest management techniques.
• Performed structural repairs to prevent future pest entry points, safeguarding clients'' properties from reinfestation.
• Increased client retention with exceptional customer service and follow-up appointments for ongoing pest management.
• Applied pesticides to inside and outside of structures utilizing company protocols.

Job title: Cook/cutter

Duties: Cook meat, season, follow recipes, judge amounted needed to last the day, help customers, run register, count cash, open, help drive-through, clean floors, wash dishes check food temperate stock freezer and coolers

• Upheld high standards of professionalism, maintaining a clean appearance and courteous demeanor while interacting with clients.
• Educated and advised customers on preventive measures to reduce pest infestations.
• Eliminated pest infestations by accurately identifying pests and applying appropriate treatment methods.
• Strengthened relationships with commercial accounts through attentive service and consistent communication regarding treatment progress.
• Educated customers on ways to prevent future pest infestations, fostering a proactive approach to property care.
• Trained new technicians in safety protocols and pest identification, enhancing overall skill set of team.

• Minimized property damage from pests with proactive inspections and targeted treatments for high-risk areas.
• Supported the growth of the business by actively participating in marketing efforts like attending trade shows or networking events within the community.
• Developed strong relationships with clients by providing exceptional customer service throughout each interaction.
• Enhanced overall service quality by regularly evaluating personal performance metrics and implementing strategies for improvement based on feedback from clients and supervisors.
• Increased company revenue with upselling additional services to clients based on their specific needs.
• Stayed up-to-date on industry regulations and advancements through continuous professional development opportunities such as workshops and conferences.
• Inspected commercial and residential buildings and structures for pest issues.
• Performed general pest control solutions such as bed bug and termite inspections and treatments.

• Conducted property and building walk-throughs to assess conditions, identify infestations, and isolate sources.
• Drove to customer residences and places of business to inspect for pests.
• Adhered to most stringent safety procedures when applying chemicals.
• Reduced callbacks by effectively addressing all areas of concern during initial service appointments.
• Demonstrated commitment to customer satisfaction through diligent follow-up visits, ensuring successful resolution of any lingering issues after initial treatments were completed.
• Applied chemical solutions on building surfaces to eliminate pests.
• Ensured optimal equipment functionality through routine maintenance checks and prompt repairs when needed.
• Located and evaluated pest damage to buildings and grounds to determine extent and optimal corrective actions.
• Built strong relationships with clients by providing honest assessments and effective solutions to their pest problems.

• Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
• Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
• Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
• Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
• Replaced damaged, missing, or defective parts with new and refurbished components.
• Changed, rotated, and balanced tires on different types of vehicles.
• Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
• Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.

• Supervised a team of security officers, ensuring adherence to company policies and maintaining high morale among staff members.
• Developed detailed incident reports, providing comprehensive information for management review and decisionmaking.
• Handled sensitive information discreetly while adhering to strict confidentiality guidelines set forth by the organization.
• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Reviewed camera and system feeds and alerted proper respondents regarding discrepancies.
• Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
• Effectively resolved conflicts between staff members or visitors, employing strong communication skills and level-headed problem-solving techniques.
• Maintained accurate records of employee schedules, time off requests, and overtime hours worked by security officers under my supervision.

• Performed troubleshooting and repair.
• Conducted site surveys for new tower installations, providing detailed reports on potential obstacles and recommendations for efficient implementation.
• Coordinated maintenance and responded to repair calls for assigned sites.
• Built extensive knowledge working with testers and diagnostic tools.
• Increased crew productivity by maintaining open lines of communication, fostering a positive work environment, and addressing personnel concerns promptly.
• Minimized downtime during routine maintenance operations by implementing streamlined processes that reduced turnaround time significantly.