Richard Graves
Petersburg,VA
Summary
Proactive and detail-oriented professional with experience at Wayne Moving & Storage, showcasing a strong commitment to safety and customer satisfaction. Excelled in heavy lifting and multitasking, significantly enhancing event coordination efficiency at Brownstone Catering. Demonstrates a keen willingness to learn and exceptional attention to detail, ensuring seamless operations and positive outcomes.
Overview
14
14
years of professional experience
Work History
Laborer
Wayne Moving & Storage
08.2011 - Current
- Followed instructions and safety protocols to prevent accidents and injuries.
- Managed approximately 30 incoming calls, emails and faxes per day from customers.
- Load and unload furniture, appliances, and other household items from trucks, containers, or storage facilities, taking care to prevent damage or loss.
- Safely operate moving equipment, such as dollies, hand trucks, and ramps, to transport items to and from the moving vehicle.
- Assist in packing and wrapping items, such as furniture and fragile goods, to prepare them for transport.
- Provide excellent customer service, responding to customer inquiries and concerns in a professional and courteous manner.
- Collaborate with other moving workers to ensure a smooth and efficient moving process, communicating effectively to coordinate tasks and resolve issues.
- Conduct pre- and post-move inspections to ensure all items are accounted for and in good condition, reporting any damages or issues to the supervisor or customer.
Crew Member/Event Coordinator
Brownstone Catering and Convention
01.2011 - 08.2011
- Assisting in planning and coordinating events
- Booking venues and arranging transportation
- Working with suppliers
- Promoting the event and selling tickets
- Setting up event areas
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Managed approximately 30 incoming calls, emails and faxes per day from customers.
Education
Skills
- Willingness to learn
- Attention to detail
- Safety awareness
- Heavy lifting
- Computer Savvy
- Microsoft office
- Team Player
Accomplishments
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Documented and resolved all issues which led to time results.
- Supervised team of 5 staff members.
- Achieved end result through effectively helping with major tasks.
- Achieved bonus by completing jobs with accuracy and efficiency.
Timeline
Laborer
Wayne Moving & Storage
08.2011 - Current
Crew Member/Event Coordinator
Brownstone Catering and Convention
01.2011 - 08.2011
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