Summary
Overview
Work History
Education
Skills
Timeline
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Richard Gray

Milwaukee

Summary

Dynamic and results-driven professional with experience at Dave's Hot Chicken, excelling in guest experiences and operational standards. Proven ability to enhance customer satisfaction through effective communication and food safety measures. Skilled in managing fast-paced environments while ensuring efficient food preparation and maintaining high-quality service.

Cheerful Restaurant Team Member well-versed in taking customer orders and remaining calm during busiest times. Motivated individual handling food and drink preparation and operating cash registers in fast-paced dining environments. Clear communicator possessing outstanding customer service skills.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

2
2
years of professional experience

Work History

Restaurant Team Member

Dave's Hot Chicken
09.2024 - 04.2025
  • Operated register to process payments and collect cash payment for order totals.
  • Cultivated warm relationships with regular customers.
  • Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
  • Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.
  • Used proper techniques to prepare food and ingredients.
  • Prepared food orders, cooking on grill and operating fry station.
  • Arrived to work in uniform and presentable in appearance to meet restaurant standards.
  • Used cash registers and calculators to prepare bills, accept payments and make change.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.

Package Handler

FedEx
11.2024 - 02.2025
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Assembled, sealed, and loaded packages into correct trucks.
  • Collaborated with other package handlers to provide prompt and accurate delivery of orders.
  • Prepared pallets of boxes for easy transportation between customer and storage locations.
  • Followed verbal and written instructions to properly move and ship products.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Communicated with supervisors about delays or other issues with shipments.
  • Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.

Remodeler

Walmart
01.2023 - 09.2023
  • Checked supply inventories and work orders daily to encourage subcontractor efficiency and productivity.
  • Collaborated with customers to determine budgets for kitchen and bath remodeling projects and find appropriate material sources.
  • Adhered to tight schedules to avoid construction delays and finish projects before expected completion dates.
  • Followed maintenance schedules and completed repairs efficiently to increase equipment lifespan.
  • Worked with employees to manage projects from design to completion.
  • Used variety of hand and power tools to complete tasks.

Security Officer

Fiserv Forum
12.2022 - 02.2023
  • Screened individuals and prevented passage of prohibited articles into restricted areas.
  • Checked and verified photo identification prior to granting facility access.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Reported suspicious activities and persons to law enforcement.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.

Education

High School Diploma -

Bradley Tech High School
Milwaukee, WI
05-2023

Skills

  • Verbal and written communication
  • Production leadership
  • Operational standards
  • Food safety measures
  • Guest experiences
  • Customer interaction

Timeline

Package Handler

FedEx
11.2024 - 02.2025

Restaurant Team Member

Dave's Hot Chicken
09.2024 - 04.2025

Remodeler

Walmart
01.2023 - 09.2023

Security Officer

Fiserv Forum
12.2022 - 02.2023

High School Diploma -

Bradley Tech High School

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Richard Gray