Richard Green
Columbus,OH
Summary
Enthusiastic sales, brokerage, and customer service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention, and revenue. Highly adept at training, managing, coaching and mentoring customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Senior Account Executive
Zipline Logistics
07.2020 - Current
- Passionate about learning and committed to continual improvement.
- Completed the emerging leaders program/project and implemented a permanent change in the company's operating system to better the lives of all employees.
- Coordinate and monitor shipping operations.
- Contract asset-based carriers to customer specifications.
- Ensure premises, assets and communication ways are used effectively.
- Communicate with suppliers, retailers, customers to achieve profitable deals and mutual satisfaction.
- Plan and track the shipments according to customer requirements.
- Mentored junior account executives, fostering a positive work environment and encouraging professional growth.
- Built long term relationships with asset based carriers for optimal results.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
LOGISTICS ACCOUNT EXECUTIVE
TOTAL QUALITY LOGISTICS
09.2018 - 09.2019
- Contract asset-based carriers to customer specifications
- Ensure premises, assets and communication ways are used effectively
- Communicate with suppliers, retailers, customers, to achieve profitable deals and mutual satisfaction
- Plan and track the shipment of final products according to customer requirements.
- Negotiated favorable shipping rates with carriers, resulting in significant cost savings.
- Analyzed shipment data to identify trends, areas of improvement, and present recommendations for efficiency gains.
- Prepared detailed reports on account performance, highlighting key achievements and areas for improvement during client meetings.
- Collaborated with sales teams to provide accurate quotes for transportation services, leading to increased revenue opportunities.
AVIATION POTROLEUM SUPPLY SPECIALIST (92F)
OHIO ARMY NATIONAL GUARD
06.2015 - 04.2019
- Supervising and managing the reception, storage and shipping of bulk or packaged petroleum-based products
- Receive and stock bulk and package products
- Issue and dispense bulk fuels and water from storage and distribution facilities to using units
- Select and submit samples to laboratory for testing
- Perform petroleum and water accounting duties
- Operate equipment used with petroleum and water distribution system and multiproduct pipeline system.
Education
Associate's Degree in Business Management -
HOCKING COLLEGE
Nelsonville, OH05.2018
Associate of Science -
UNIVERSITY OF AKRON
Akron, OH05.2015
High school diploma -
OLENTANGY LIBERTY HIGH SCHOOL
Powell, OH05.2013
Skills
- Problem-solving
- Team leadership
- Logistics Management
- Shipping and receiving operations
Certification
Driver's License
Military Service
United States National Guard, E-4
Groups
- Diversity and Inclusion Committee, 01/01/21, Present
- Emerging Leaders, 12/01/23, 12/01/24
- Mentorship Program, 01/01/22, Present
Personal Information
Willing To Relocate: Anywhere
Awards
- Team Player Of The Year, 01/01/22, Zipline logistics LLC
- Rookie Of The Year, 01/01/21, Zipline Logistics LLC
- Team Player of The Year, 01/01/23
Timeline
Senior Account Executive
Zipline Logistics
07.2020 - Current
LOGISTICS ACCOUNT EXECUTIVE
TOTAL QUALITY LOGISTICS
09.2018 - 09.2019
AVIATION POTROLEUM SUPPLY SPECIALIST (92F)
OHIO ARMY NATIONAL GUARD
06.2015 - 04.2019
Associate's Degree in Business Management -
HOCKING COLLEGE
Associate of Science -
UNIVERSITY OF AKRON
High school diploma -
OLENTANGY LIBERTY HIGH SCHOOL
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