Richard Guerrrero
Fontana,CA
Summary
Skilled Parts Sales Associate with expertise in sales, service and compliance. Flexible team player with strong problem-solving and interpersonal abilities.
Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.
Responsible Employee that brings great safety record, clean driving history and focus on customer satisfaction. Dependable in handling end-to-end deliveries without damages. Maintains clean, neat and
professional vehicle.
Overview
8
8
years of professional experience
Work History
Delivery Driver
Tec Of California
10.2023 - 05.2025
- Coordinated timely deliveries to ensure customer satisfaction and adherence to schedules.
- Operated delivery vehicle safely, following all traffic regulations and company policies.
- Managed route planning using GPS systems to optimize delivery efficiency.
- Monitored vehicle condition and performed routine maintenance checks to prevent breakdowns.
- Collaborated with warehouse staff to streamline loading processes and reduce delays.
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
Parts Counter Sales Person
Westrux / International
03.2020 - 06.2023
- Processed customer orders efficiently, ensuring accuracy in product selection and inventory management.
- Assisted customers in identifying parts using catalog systems, enhancing service quality and satisfaction.
- Managed returns and exchanges, adhering to company policies while maintaining positive customer relations.
- Processed transactions accurately, ensuring proper payment methods were used and receipts were issued accordingly.
- Enhanced product knowledge by attending regular training sessions and staying up-to-date on industry trends.
- Assisted customers with diagnosing problems for Diesel equipment and purchasing necessary replacements.
Shift Lead /Outside Yard Team Member
Trench Shoring Services
01.2017 - 08.2020
- Trained and mentored team members on operational procedures and safety protocols.
- Implemented process improvements that enhanced productivity and reduced downtime.
- Maintained compliance with health and safety regulations throughout the workplace.
- Established positive rapport with customers and staff members alike through strong communication skills.
- Operated forklifts and other equipment for efficient material handling during daily operations.
Education
High School Diploma -
A.B Miller High School
Fontana, CA06-2005
Skills
- Valid Driver's license
- Positive attitude
- Customer service
- Time management
- Dependable and reliable
- Clean driving record
- Client relations
- Resilience under pressure
- Networking
- Persuasion techniques
- Adaptability to change
- Lead generation
- Team supervision
- People management
- Documentation and reporting
- Performance improvement
- Safety processes and procedures
- Cash handling
Languages
Spanish
Native or Bilingual
Timeline
Delivery Driver
Tec Of California
10.2023 - 05.2025
Parts Counter Sales Person
Westrux / International
03.2020 - 06.2023
Shift Lead /Outside Yard Team Member
Trench Shoring Services
01.2017 - 08.2020
High School Diploma -
A.B Miller High School