Richard Gutierrez
Whittier,CA
Summary
Experienced retail leader with nearly four years of progressive leadership at Target, specializing in inbound logistics, fulfillment operations, team development, and process improvement. Proven ability to lead high-performing teams, coach employees, improve productivity, and maintain safe, efficient operations in high-volume retail environments.
Overview
4
4
years of professional experience
Work History
Inbound Team Lead
Target
Yorba Linda, USA
12.2024 - Current
- Lead inbound operations for a high-volume retail store, ensuring truck unloads are completed safely and efficiently.
- Coach and develop team members through daily feedback, training, and performance conversations.
- Monitored operational metrics to identify areas for improving productivity and workflow.
- Partnered with multiple departments to ensure seamless store operations and enhance collaboration.
- Maintain a clean, organized, and safety-focused backroom.
- Resolved operational challenges to align with and support business goals.
Fulfillment Team Lead
Target
La Habra, USA
12.2023 - 12.2024
- Led daily fulfillment operations while prioritizing workload to consistently meet productivity and guest service goals.
- Trained new team members on fulfillment processes, truck loading, sweep creation, and backroom organization to ensure smooth onboarding and operational continuity.
- Monitored productivity, attendance, and operational metrics while coaching team members to foster accountability and maintain performance standards.
- Collaborated with store leadership to identify and implement strategies that enhanced fulfillment efficiency.
- Collaborated with store leadership to improve fulfillment efficiency.
- Maintained inventory accuracy and safety standards.
Team Member
Target
La Habra, USA
11.2022 - 12.2023
- Exceeded productivity expectations in a fast-paced retail environment.
- Coordinated fulfillment, inventory management, stocking, and guest service to enhance operational flow.
- Earned a promotion into leadership through strong performance.
Education
Biology Coursework
Fullerton College
Skills
- Fulfillment Operations
- Inbound Logistics
- Inventory Control
- Operations Management
- Process Improvement
- Workload Planning
- Cross-Functional Collaboration
- Team Leadership
- Performance Coaching
- Safety Management
- Problem Solving
Timeline
Inbound Team Lead
Target
12.2024 - Current
Fulfillment Team Lead
Target
12.2023 - 12.2024
Team Member
Target
11.2022 - 12.2023
Biology Coursework
Fullerton College