Ri’chard Harris
Aberdeen,NC
Summary
Dynamic hospitality professional with a proven track record at Hampton Inn By Hilton, excelling in customer service and problem-solving. Adept at managing reservations and enhancing guest experiences, while ensuring operational efficiency. Skilled in cash handling and time management, consistently delivering high satisfaction levels through effective communication and attention to detail.
Overview
2
2
years of professional experience
Work History
Front Desk Agent
Hampton Inn By Hilton
Aberdeen, NC
11.2024 - 01.2026
- Greeted and checked in guests, ensuring a welcoming first impression.
- Managed reservations using hotel management software to optimize occupancy rates.
- Responded promptly to guest inquiries, enhancing customer satisfaction through effective communication.
- Coordinated with housekeeping staff to maintain room availability and cleanliness standards.
Landscaper
Pinehurst Resort & Country Club
04.2024 - 10.2024
- Operated landscaping equipment to maintain resort grounds and enhance aesthetic appeal.
- Collaborated with team members to execute landscape design plans efficiently and effectively.
- Ensured proper irrigation practices to promote sustainable plant growth throughout the property.
- Maintained grounds by trimming, weeding, and general clean-up.
- Removed weeds, hazards, and debris from common pathways to improve usability.
Education
Associate of Arts -
Sandhills Community College
Pinehurst, NCSkills
Customer service
Guest services
Problem-solving skills
Cash handling
Hospitality services
Time management
Timeline
Front Desk Agent
Hampton Inn By Hilton
11.2024 - 01.2026
Landscaper
Pinehurst Resort & Country Club
04.2024 - 10.2024
Associate of Arts -
Sandhills Community College