Summary
Overview
Work History
Education
Skills
Timeline
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Ri’chard Harris

Aberdeen,NC

Summary

Dynamic hospitality professional with a proven track record at Hampton Inn By Hilton, excelling in customer service and problem-solving. Adept at managing reservations and enhancing guest experiences, while ensuring operational efficiency. Skilled in cash handling and time management, consistently delivering high satisfaction levels through effective communication and attention to detail.

Overview

2
2
years of professional experience

Work History

Front Desk Agent

Hampton Inn By Hilton
11.2024 - 01.2026
  • Greeted and checked in guests, ensuring a welcoming first impression.
  • Managed reservations using hotel management software to optimize occupancy rates.
  • Responded promptly to guest inquiries, enhancing customer satisfaction through effective communication.
  • Coordinated with housekeeping staff to maintain room availability and cleanliness standards.

Landscaper

Pinehurst Resort & Country Club
04.2024 - 10.2024
  • Operated landscaping equipment to maintain resort grounds and enhance aesthetic appeal.
  • Collaborated with team members to execute landscape design plans efficiently and effectively.
  • Ensured proper irrigation practices to promote sustainable plant growth throughout the property.
  • Maintained grounds by trimming, weeding, and general clean-up.
  • Removed weeds, hazards, and debris from common pathways to improve usability.

Education

Associate of Arts -

Sandhills Community College
Pinehurst, NC

Skills

Customer service

Timeline

Front Desk Agent

Hampton Inn By Hilton
11.2024 - 01.2026

Landscaper

Pinehurst Resort & Country Club
04.2024 - 10.2024

Associate of Arts -

Sandhills Community College
Ri’chard Harris