RICHARD HAVEN
Fayetteville,AR
Summary
Experienced leader with a proven track record in business development and sales management, leveraging strong relationship-building and complex problem-solving skills to drive growth. Skilled in staff management and customer service, ready to enhance team performance and expand market reach. Seeking to contribute expertise as a Manager of Business Development and Sales.
Overview
28
28
years of professional experience
Work History
OTD Manager
Tyson Foods Team
Colcord, OK
12.2024 - 12.2025
- Managed daily operations, including scheduling and budgeting, to ensure smooth operational flow.
- Oversaw daily operations to streamline workflow and improve processing efficiency.
- Monitored team productivity to align efforts with organizational goals and drive performance.
- Assigned and delegated tasks effectively to departmental staff for optimal performance.
- Led production team to uphold safety and quality standards consistently.
- Utilized analytical and problem-solving skills to resolve operational challenges.
- Trained new employees on operational procedures and safety protocols.
- Delivered exceptional customer support by promptly addressing complaints and resolving issues.
Vice President of Operations
S&E Transport and Warehousing
Springdale, AR
12.2022 - 12.2024
- Led daily operations for customer service, inventory management, and marketing to enhance overall service delivery.
- Directed daily operations to enhance transport and warehousing efficiency.
- Developed logistics strategies that streamlined supply chain processes.
- Maintained high standards of customer service through rigorous quality assurance checks.
- Managed budgets by accurately forecasting expenses and revenues.
- Secured favorable pricing agreements by developing strong vendor relationships.
- Cultivated relationships across all organizational levels to enhance collaboration.
- Coordinated delivery schedules with service vendors and product suppliers to ensure timely product availability.
- Implemented safety protocols to maintain compliance with industry standards.
President
Barlow Transportation Services/Barlow Truckline
Thayer, MO
06.1998 - 12.2022
- Developed vision and strategic priorities aligning with organizational goals to drive focus and clarity.
- Led executive team by providing guidance and direction to enhance leadership effectiveness.
- Directed strategic initiatives to enhance operational efficiency across transportation services.
- Created budgets and financial plans to support the organization's long-term goals.
- Oversaw budgeting and financial planning for fleet management and logistics operations.
- Established key performance indicators to ensure objectives were met on time and within budget.
- Oversaw recruitment, hiring, training, performance evaluation, and termination to optimize team capability.
- Created a positive working environment by encouraging collaboration among staff members.
Skills
- Logistics Coordination
- Cost Control
- Operational efficiency
- Strategic planning
- Sales Strategy
- Decision-making
- Performance evaluation
- Team management
- Team leadership
- Training development
- Problem solving
- Time management
- Relationship management
- Relationship building
- Communication skills
- Customer service excellence
- Effective communication
- Conflict resolution
- Crisis management
- Marketing expertise
- Talent recruitment
- Sales and marketing
- Account management
- Contract negotiation
- Vendor sourcing and negotiations
- Team motivation
- Consulting
- Product development
- Technology literacy
- Partnership development
LANGUAGES
English
Accomplishments
- Cargill
- Tyson Foods
- Nestle
- PepsiCo,Inc
- Unilever
- Wells Blue Bunny
- Wal-Mart
- OK Foods
- Simmons Foods
- Resers Fine Foods
- JBS Swift
- Seaboard Foods
- West Liberty Foods
- Schwan's Company
- Americold Logistics
- Lineage
- Del Monte Fresh Produce
- Conagra
- Kraft/Heinz
- Pilgrims Pride
- Saputo
- And many more!
Timeline
OTD Manager
Tyson Foods Team
12.2024 - 12.2025
Vice President of Operations
S&E Transport and Warehousing
12.2022 - 12.2024
President
Barlow Transportation Services/Barlow Truckline
06.1998 - 12.2022