Richard Healy

• Reviewed design specifications critically for accuracy, identifying potential issues before they escalated into costly delays or rework situations.
• Resolved conflicts efficiently among team members, fostering a positive work environment that contributed to successful outcomes.
• Reviewed plans and inspected ongoing construction to keep work in line with project goals.
• Communicated effectively with clients throughout each stage of the project for transparency regarding progress updates as well as addressing any concerns raised promptly.
• Managed multiple simultaneous projects while maintaining strict deadlines and adhering to budget constraints.
• Operated equipment as necessary when employees were unavailable

Operated Heavy Equipment to clear land for commercial development

• Managed daily cash flow effectively while adhering to company guidelines on deposits, expenditures, account reconciliations.
• Managed labor, inventory and overhead costs effectively to maintain business profitability.
• Recruited and trained high-quality staff, resulting in increased customer satisfaction and loyalty.
• Oversaw payroll, business planning and marketing for franchise operations.

• Operated range of heavy equipment on regular basis with advanced skill.
• Operated excavators, bulldozers and dump trucks to transport heavy materials, practicing safety measures.

• Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
• Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
• Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
• Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
• Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.

• Resolved customer complaints in professional and timely manner.
• Met with customers to discuss service needs and offer available solutions.
• Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
• Hired, trained and supervised team of service staff members to meet business goals.

Serviced foreign and domestic auto. Major mechanical to basic maintenance