Richard Herring
Jackson,USA
Summary
Knowledgeable professional bringing several years' experience in helpdesk support, network administration and device support. Competent in using technical skills and root cause analysis techniques to resolve failures and maintain user productivity. Desire for long-term position with room for career advancement.
Overview
13
13
years of professional experience
Work History
Owner
Rich Landscaping
01.2018 - Current
- Supervised a crew of 3
- Planned, designed, and executed landscaping projects, including planting, pruning, seeding, and maintaining lawns, gardens, and trees to enhance outdoor aesthetics.
- Operated and maintained equipment such as lawnmowers, trimmers, leaf blowers, and irrigation systems to ensure optimal performance.
- Conducted soil testing and applied fertilizers, pesticides, and herbicides to promote plant health and prevent pests.
- Followed safety guidelines and maintained a clean and organized worksite, minimizing risks and ensuring compliance with regulations
Network Technician
Comcast Cable and Xfinity Internet
Ridgeland, USA
02.2016 - Current
- Installing and running Cat 5 and coax cables to set up network connections in residential or commercial buildings.
- Testing and troubleshooting the Cat 5/coax cables to ensure optimal connectivity and performance.
- Maintained organized cable management to support a clean and efficient network infrastructure.
- Conducted regular maintenance checks on network infrastructure and alarm systems to identify and prevent potential issues.
- Responding to customer inquiries and requests for troubleshooting network issues or alarm system malfunctions.
- Offering recommendations for upgrades or improvements to enhance the efficiency and security of the network and alarm systems.
- Installing and configuring alarm systems in homes or businesses to enhance security measures.
- Testing the alarm system to ensure it functions correctly and responds to security breaches.
- Comcast is a global media and technology company that provides cable television, internet, and phone services.
Order Processing Team Lead
Snapple/7up
02.2013 - 02.2016
- Coordinated daily order processing for beverages and related products.
- Supervised team members in efficient order management and fulfillment.
- Managed inventory levels to support timely product availability for customers.
- Trained new staff on order processing systems and best practices.
- Ensured compliance with safety and quality standards during order operations.
- Communicated effectively with sales teams regarding order status and updates.
- Resolved customer inquiries related to orders and delivery schedules.
- Compiled reports detailing order status, inventory levels, and sales trends.
- Managed operation of forklifts and power hand jacks to ensure efficient material handling.
Education
Clinton High School
Clinton, MsSkills
- Network Support
- Network Administration
- Computer Networking
- Network Infrastructure
- LAN
- WAN
- VPN
- VoIP
- Ethernet
- Cabling
- Network Monitoring
- Disaster Recovery
- Active Directory
- Operating Systems
- IT
- Network Projects
- Leadership
- Team leadership
- Operating systems
- Sensors
Core Expertise
- LAN
- Network Support
- VoIP
- Network Infrastructure
- Sensors
- VPN
- WAN
- Computer Networking
- Cabling
- Ethernet
- Network Administration
- Operating Systems
- Active Directory
- Network Monitoring
- Disaster Recovery
- Technical Support
- Software troubleshooting
- Windows
- Microsoft Office
- System administration
- IT
- Schematics
- Project management
- Leadership
- Osha Safety training
Timeline
Owner
Rich Landscaping
01.2018 - Current
Network Technician
Comcast Cable and Xfinity Internet
02.2016 - Current
Order Processing Team Lead
Snapple/7up
02.2013 - 02.2016
Clinton High School