Richard Higgins
Howell,NJ
Summary
Motivated Team Lead possessing excellent leadership and planning abilities. Focused on delivering high-quality products on tight schedules. Monitors, trains, and encourages employees to improve skills and meet demanding targets. History of successfully developing and managing strong teams through proactive training and issue management.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Team Leader Manager
Target
Wall, NJ
05.2023 - Current
- Identified areas where teams could improve their skillset.
- Analyzed data trends to identify opportunities for improvement.
- Maintained records of employee performance reviews.
- Monitored customer service standards across the organization.
Dairy Clerk
Whole Foods Market Inc
Spring Lake, NJ
08.2022 - 05.2023
- Counted money at the end of shift for balancing purposes.
- Provided excellent customer service by addressing any customer complaints or inquiries promptly and courteously.
- Ensured that all dairy products were properly labeled and dated according to regulations.
- Performed other duties as assigned by management team.
Produce Clerk
Delicious Orchards
Colts Neck, NJ
08.2015 - 08.2022
- Replenished display cases as necessary throughout the day.
- Cleaned work areas throughout shift to maintain sanitation standards.
- Provided excellent customer service by greeting each customer promptly.
- Assisted customers with product selection and inquiries.
Produce Clerk
Foodtown
Sea Girt, NJ
01.2008 - 08.2015
- Replenished display cases as necessary throughout the day.
- Cleaned work areas throughout shift to maintain sanitation standards.
- Provided excellent customer service by greeting each customer promptly.
- Assisted customers with product selection and inquiries.
Merchandiser
Nabisco
Howell, NJ
01.2013 - 01.2014
- Maintained a clean and organized work environment at all times.
- Researched new products to determine potential success in assigned stores.
- Participated in weekly meetings regarding upcoming promotions or changes in product lines.
- Conducted regular inventory checks to maintain accurate stock levels.
Clerk
McDonald's
Brick , NJ
01.2004 - 01.2007
- Identified opportunities for process improvements within the department.
- Greeted customers upon entering the store with friendly demeanor.
- Collaborated with team members to maximize productivity and efficiency.
- Participated in training sessions for new employees when needed.
Education
Cyber Security
Google Coursera
Online12-2023
Skills
- Workload Management
- Industry Expertise
- Employee Development
- Customer Service
- Excellent Communication
- Reliability
- Task Prioritization
- Organizational Skills
- Decision-Making
- Lead Generation
Certification
- Google Coursera Cyber Security certificates
Timeline
Team Leader Manager
Target
05.2023 - Current
Dairy Clerk
Whole Foods Market Inc
08.2022 - 05.2023
Produce Clerk
Delicious Orchards
08.2015 - 08.2022
Merchandiser
Nabisco
01.2013 - 01.2014
Produce Clerk
Foodtown
01.2008 - 08.2015
Clerk
McDonald's
01.2004 - 01.2007
Cyber Security
Google Coursera
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