Proven problem-solver and organization expert, I enhanced facility security and inmate management at Haynesville Correctional Center. Demonstrated exceptional conflict resolution and inventory control skills, significantly reducing contraband instances. Committed to fostering a safe, efficient environment, my efforts have consistently led to improved operational outcomes and increased customer satisfaction.
Overview
42
42
years of professional experience
Work History
Store Associate
Allison's ACE Home Improvement
04.2020 - 05.2022
Greeted customers, helped locate merchandise, and suggested suitable options.
Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
Increased customer satisfaction by providing efficient and friendly service while handling transactions.
Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
Maintained tidy and organized store to comply with cleanliness standards.
Correctional Officer
Haynesville Correctional Center / Unit 17
09.1980 - 10.2014
Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
Searched cells of inmates to identify and confiscate contraband and other prohibited items.
Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
Escorted inmates to and from cells, court, hospitals, and medical appointments.
Conducted routine and emergency head counts.
Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
Prepared, processed and maintained forms, reports, logs, records, and activity journals.
Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
Tracked inmates through head counts, visitor logs, and scheduled activities.
Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
Improved communication between staff members by participating in daily briefings and sharing critical information about inmate activities.
Implemented effective emergency response plans during crises situations, minimizing harm to staff and inmates.
Ensured compliance with all applicable federal, state, and local laws, regulations, and policies governing correctional facilities.
Enhanced facility security by conducting regular inspections and addressing potential risks.
Contributed to a positive work culture among colleagues by utilizing effective communication skills both verbally and in writing.
Conducted efficient inmate transfers, adhering to strict security protocols while maintaining order and control throughout the process.
Monitored visitation sessions to ensure compliance with established guidelines and maintain facility security.
Observed behavior of residents individually and in groups.
Completed intake paperwork, fingerprints, and searches.
Assisted medical staff in distributing medications to inmates efficiently while securely handling sensitive materials.
Inspected work sites and crew trucks for contraband, cleanliness, and safety.
Participated in ongoing professional development courses focused on understanding gang dynamics within prison settings to better identify and manage potential threats.
Booked new inmates into facility and processed inmates for release.
Interviewed inmates to obtain information and assess needs.
Received and accounted for personal possessions and determined inmate work assignments.
Enforced rules and regulations to maintain order among inmates.
Responded to emergency situations and de-escalated hostile confrontations.
Conducted security checks of inmates and living areas.
Prepared reports to document incidents and violations.
Made rounds at specified intervals and conducted head counts and roll calls.
Supervised inmates during meals, recreation and other activities.
Assisted in release of inmates.
Provided assistance and guidance to inmates regarding daily activities.
Received and inspected mail, property and funds from visitors on behalf of designated inmates.
Administered drug tests to inmates.
Education
GED -
Rappahannock High School
Warsaw, VA
Skills
Organization
Problem-solving acumen
Inventory Control
Store Cleanliness Maintenance
Returns and Exchanges Handling
Patience and empathy demonstration
Stock replenishment efficiency
Product display
Product Knowledge Expertise
Conflict resolution competency
Accomplishments
Supervised team of [Number] staff members.
Resolved product issue through consumer testing.
Documented and resolved [Issue] which led to [Results].
Achieved [Result] through effectively helping with [Task].
wood working and motorcycle riding
These are my hobbies when not working. Helped to start a motorcycle group at my Church in VA where we raised money for sick children.
This was the 15th year and we raised $60.00.00 for the family.