Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
27
27
years of professional experience
Work History
Customer Development Representative
Unifirst Uniform Services
09.2022 - Current
Increased existing account sales in dedicated market territory by more than 7 percent each quarter
Leverage warm relationships with existing customers to increase overall organic growth and profitability by selling additional products and services
Work with Customer Service team to develop strategies to further develop over 2000 accounts
Conduct presentation meetings with potential clients as needed.
Achieved high retention rates by proactively addressing potential issues before they escalated into major concerns.
Conducted market research to identify new business opportunities, resulting in additional revenue streams.
Real Estate Agent
Your Home Sold Guaranteed Realty
08.2018 - 09.2022
Closed 9 sales in the first 12 months
Adept in contract drafting, negotiating, marketing research, and client analysis
Prepared documents such as representation contracts, purchase agreements, closing statements, and leases
Analyze market trends, conditions, and activities to actively advise clients and develop competitive market proposals.
Streamlined communication between all parties involved in transactions, ensuring smooth closings and satisfied clients.
Negotiated favorable contract terms for clients, resulting in higher satisfaction rates and repeat business.
Route Sales Representative
Frito Lay
10.1997 - 08.2018
Developed strong relationships with customers and opened on average 80 new accounts a year
Grew accounts in new areas and districts and sold $500,000 in sales per year
Received top salesman award of the year several years in a row
Worked independently and under time constraints while meeting and exceeding sales goals
Researched and analyzed the market to lower percentage of outdated products to under 1%
Trained peers in developing sales and coached team members to increase sales results
Consistently grew accounts by 10-15% a year and constantly exceeded expectations.
Education
Accounting -
Moorpark College
Moorpark, CA
06.1987
Skills
Microsoft Office (Excel, PowerPoint, Word)
Building rapport
Negotiation Techniques
Goal-oriented mindset
Patience and resilience
Teamwork and Collaboration
Time Management
Problem-solving abilities
Professionalism
Timeline
Customer Development Representative
Unifirst Uniform Services
09.2022 - Current
Real Estate Agent
Your Home Sold Guaranteed Realty
08.2018 - 09.2022
Route Sales Representative
Frito Lay
10.1997 - 08.2018
Accounting -
Moorpark College
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Whether you think you can or whether you think you can’t, you’re right!
Henry Ford
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