Family

Dynamic customer service professional with a proven track record at Thornton's Gas Station, adept at resolving complaints and enhancing customer loyalty. Skilled in problem-solving and active listening, I effectively managed high-stress situations, ensuring customer satisfaction and fostering strong relationships. Committed to delivering exceptional service and maintaining professionalism under pressure.
Customer service
Problem-solving
Active listening
Decision-making
Problem resolution
Customer relations
Complaint resolution
Adaptability and flexibility
Product knowledge
Illinois Police association, division chairman and 3rd vice president on the executive board
Family
Motorcycles
Wolves