Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Richard Jackson

Memphis,MO

Summary

Dynamic Lab Manager with extensive experience at Scotland County Hospital, excelling in staff management and lab safety. Proven track record in troubleshooting complex testing processes and enhancing quality assurance initiatives. Skilled in phlebotomy and arterial blood gas collection, fostering a collaborative environment that prioritizes patient care and operational efficiency.

Overview

1
1
Certification
31
31
years of professional experience

Work History

Generalist

Ottumwa Regional Health Center
Ottumwa, IA
10.2025 - Current
  • Managed all lab operations during 3rd shift, with majority of time spent independently performing lab tasks.
  • Executed maintenance QC calibrations and troubleshooting to support analyzer reliability and accurate operation.
  • Coordinated specimen processing and release of testing results to support hospital operations across all areas.
  • Prioritized and managed multiple tasks to support timely delivery and uphold quality standards under tight deadlines.

Lab Manager

Scotland County Hospital
Memphis, MO
09.1995 - 09.2025

Managed daily lab operations for 25 bed Critical Access Hospital. Supervised 7 FTE's and 2 PRN employees that performed waived, moderate and high complexity testing in chemistry, hematology, blood banking, microbiology, coagulation and urinalysis. Filled in on shifts to cover staff absences including days, nights and weekends. Ordered supplies to keep lab sufficiently stocked. Assisted in troubleshooting of analyzers and QC. Selected, assigned, submitted and reviewed proficiency testing materials and results. Performed staff evaluations and competency assessments. Developed procedures and participated in hospital wide quality assurance projects. Reconciled lab charges daily and researched any rejections.

Education

Associate of Science - Medical Laboratory Science

Presentation College
Aberdeen, SD
05-1995

Skills

    Staff Management

    Lab Safety

    Lab Regulations

    Troubleshooting

    Maintenance

    Customer Service

    Phlebotomy on all ages

    Arterial Blood Gas Collection

Certification

MT(AMT) since 07/28/1997

ID 106576 No expiration.

Timeline

Generalist

Ottumwa Regional Health Center
10.2025 - Current

Lab Manager

Scotland County Hospital
09.1995 - 09.2025

Associate of Science - Medical Laboratory Science

Presentation College