Richard J. Lockhart
Farmington,MO
Summary
After completing my service in the United States Marine Corps as an infantry soldier, I still had the ardent desire to lead. That, combined with my interest in the automotive industry, led me to my current position as a service advisor. In this role I have gained more knowledge and developed a passion for the automotive field. Prior to this, my time as a general manager with US Beef Corp helped build the foundation for my work ethic, conflict resolution, and team building. My goal in any position is to create and support a positive work environment with a team built on integrity who can rely on me to lead by example.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Service Advisor
Loves Truck Stop
Bloomsdale, MO
11.2021 - Current
- Enforcement of policy and procedure to support store cleanliness and shop equipment.
- Communicating with drivers and companies that need aid with repairs on trucks and trailers.
- Processing payments of company accounts that aligns with customer and company specifications.
- Executing warranty claims to match Loves Truck Stop guidelines.
- Scheduling 10+ individuals according to shop needs.
- Training new employees in facility operations and ensuring their personal success by being an approachable leader.
- Traveling to multiple work conferences and courses to improve my abilities for the betterment of my shop and the Loves Truck Stop company.
Infantry Soldier
United States Marine Corps
Camp Pendleton, United States
12.2016 - 09.2021
- Trained in weapons and detainee handling.
- Completed courses that included Combats Marksman Coach, HMMWV Driving and Operating, UTV Driving and Operating.
- Participated in the training of 160 young marines while responsible for tracking their progress.
- Ran logistics at headquarters for my unit.
- Completed multiple deployments to foreign and domestic land during my service.
General Manager
US Beef Corp
Farmington, MO
01.2012 - 12.2016
- Increased store sales by over 10% under my guidance.
- Received record high ratings during store audits. This included a 98% corporate inspection score.
- Traveled to other locations to open new stores. Due to my vast knowledge and commitment to the company, I was entrusted with training and educating new employees.
- Maintained store appearance by not only giving proper direction but taking a direct approach to ensure the location’s cleanliness.
Education
High School Diploma -
Northwest High School
Cedar Hill, MO05-2011
Skills
- Customer service excellence
- Sales strategy development
- Attention to detail
- Conflict resolution
- Strategic planning
- Inventory management
- Team building
- Time management
- Microsoft Office proficiency
- Vehicle inspection
- Customer relationship management
- Parts ordering
- Warranty processing
Certification
- Master Lighting and Harness Technician
- Motor Wheel Automatic Break Adjuster Service and Maintenance
- Trailer Alignment Service and Maintenance
- Drum Break Service and Maintenance
Medals And Ribbons
- Marine Corp Good Conduct Medal, awarded to enlisted Marines for exemplary behavior, efficiency, and fidelity.
- National Defense Ribbon
- Service Medal, Global War on Terrorism
- Armed Forces Service Medal, Sea Service
- Deployment Ribbon (3)
- Rifle Expert Qualification Badge (3)
Timeline
Service Advisor
Loves Truck Stop
11.2021 - Current
Infantry Soldier
United States Marine Corps
12.2016 - 09.2021
General Manager
US Beef Corp
01.2012 - 12.2016
High School Diploma -
Northwest High School