Summary
Overview
Work History
Education
Skills
Timeline
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Richard Johnson

Cottonwood,AL

Summary

Dynamic manager with a proven track record at Ridinlow Customs, excelling in automotive diagnostics and employee training. Enhanced shop profitability through strategic budgeting and community engagement, while fostering a collaborative environment that improved efficiency. Cultivated strong client relationships, driving referrals and ensuring high-quality repairs that consistently met industry standards.

Experienced with managing collision repair operations, ensuring high-quality service and customer satisfaction. Utilizes leadership skills and technical knowledge to streamline processes and improve team performance. Track record of maintaining safety standards and efficient workflow in shop.

Overview

19
19
years of professional experience

Work History

Manager of Collision Shop

Ridinlow Customs
06.2021 - Current
  • Managed budgeting and financial forecasting for the shop, making adjustments as needed to maintain profitability in a competitive market.
  • Strengthened shop reputation in the community through involvement in local events, sponsorships, social media engagement, and unparalleled customer service.
  • Streamlined communication between team members, leading to improved efficiency in completing repairs on time and within budget constraints.
  • Increased employee retention through fostering a positive work environment, offering competitive compensation packages, and providing opportunities for professional development.
  • Developed strong relationships with insurance companies, resulting in increased referrals and revenue.
  • Implemented quality control measures after each repair job, ensuring that vehicles met or exceeded industry standards before being returned to customers.

Owner

RJ Heavy Equipment Repair
01.2018 - 06.2021
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.

15B Aircraft Engine Repair

US Army
06.2006 - 09.2008
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Managed time efficiently in order to complete all tasks within deadlines.

Education

Associate of Science - Nuclear Science

George C Wallace Community College
Dothan, AL

Skills

  • Automotive diagnostics
  • Workload prioritization
  • Paint matching
  • Vehicle inspection
  • Employee training
  • Coaching and mentoring
  • Task delegation
  • Frame straightening
  • Efficiency optimization

Timeline

Manager of Collision Shop

Ridinlow Customs
06.2021 - Current

Owner

RJ Heavy Equipment Repair
01.2018 - 06.2021

15B Aircraft Engine Repair

US Army
06.2006 - 09.2008

Associate of Science - Nuclear Science

George C Wallace Community College

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