Summary
Overview
Work History
Education
Skills
Timeline
Generic

Richard Johnson

Denton,TX

Summary

Experienced insurance claims adjuster specializing in residential and commercial claims. Skilled in policy analysis, claims evaluation, and negotiation to deliver fair resolutions and exceptional customer communication. Adept at managing high-value cases and preparing detailed reports to ensure smooth claim processes.

Overview

7
7
years of professional experience

Work History

Insurance Claims Adjuster

Independant
Lake Dallas, TX
01.2018 - Current
  • 9 years of residential and commercial claim adjusting.
  • Evaluated insurance claims to ensure coverage compliance, and policy accuracy.
  • Prepared detailed reports to assist in resolving claim disputes.
  • Negotiated settlements within prescribed authority limits to achieve fair outcomes for all parties.
  • Drafted statement of loss to summarize damages, payments and g policy coverage.
  • Managed caseload effectively, prioritizing urgent or high-value claims for prompt attention.
  • Provided clear communication to policyholders, explaining claim processes and updates.
  • Reviewed policies to determine appropriate levels of coverage and assist with approval or denial decisions.
  • Drafted statements of loss summarizing damages, payments, and policy coverage.

Education

Master of Arts - Clinical Psychology

University of Northern Colorado
Greeley, CO
01-2002

Bachelor of Science - Criminal Justice

University of Nebraska
Lincoln, NE
05-1986

Skills

  • Proficient in Xactimate
  • Proficient in Symbility
  • Claims handling
  • Policy analysis
  • Negotiation
  • Customer communication
  • Problem solving
  • Investigative research

Timeline

Insurance Claims Adjuster

Independant
01.2018 - Current

Master of Arts - Clinical Psychology

University of Northern Colorado

Bachelor of Science - Criminal Justice

University of Nebraska

Similar Profiles

CREATE PROFILE