Summary
Overview
Work History
Education
Skills
Military Service
Timeline
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Richard Kidwell

St Louis,MO

Summary

Enthusiastic and skilled Clerk knowledgeable about shipping and receiving, inventory management and carrier relations. Focused on accurate recordkeeping and materials movement for reliability and speed. Experienced with database, ERP and word processing software. Establishes positive relationships with carriers and representatives through communication and coordination skills. Competent in route planning and shipment method determination. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

22
22
years of professional experience

Work History

Routing Coordinator

Show Me Moving And Home Delivery
01.2002 - 03.2024
  • Optimized routing efficiency by analyzing and adjusting transportation routes to minimize costs and delivery times.
  • Enhanced customer satisfaction with timely deliveries by effectively coordinating drivers, vehicles, and schedules.
  • Streamlined communication between dispatchers, drivers, and customers for improved service quality.
  • Managed driver workloads to ensure optimal performance while adhering to safety regulations and labor laws.
  • Reduced fuel consumption and environmental impact by implementing eco-friendly driving practices in routing plans.
  • Monitored vehicle maintenance schedules for a well-maintained fleet, reducing downtime and ensuring reliable deliveries.
  • Implemented GPS tracking systems for real-time monitoring of vehicle locations, improving accountability and security measures.
  • Developed contingency plans for potential disruptions in routing schedules due to weather or traffic conditions.
  • Evaluated driver performance through regular assessments, providing constructive feedback to enhance job skills over time.
  • Increased employee retention rates by fostering a positive work environment through effective team-building activities.
  • Improved internal processes for route planning by incorporating advanced software algorithms into daily operations.

Delivery Driver

Show Me Moving And Home Delivery
01.2002 - 08.2006
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Maintained strong relationships with clients through proactive communication and personalized service.
  • Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
  • Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
  • Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
  • Boosted overall efficiency by effectively managing multiple tasks simultaneously, such as loading and unloading vehicles, route planning, and paperwork completion.
  • Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Verified accuracy of all deliveries against order forms.

Education

High School Diploma -

Lovington High School
Lovington, IL
05.1984

Skills

  • Logistics Management
  • Shipping procedures
  • Load Balancing
  • Transportation Planning
  • Route Optimization
  • Route Analysis
  • Dispatching Operations
  • Handheld Scanners
  • Problem-solving abilities
  • Decision-Making

Military Service

United States Air Force veteran serving from 4/86 to 1/90. Law Enforcement Specialist

Timeline

Routing Coordinator

Show Me Moving And Home Delivery
01.2002 - 03.2024

Delivery Driver

Show Me Moving And Home Delivery
01.2002 - 08.2006

High School Diploma -

Lovington High School

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Richard Kidwell