Jordan Allen
Clayton,NC
Summary
Highly organized and focused coordinator with years of distribution background. Develop and implement creative transportation and distribution procedures to maximize efficiency. Competent in route planning and shipment method determination.
Overview
1
1
Certificate
4
4
years of post-secondary education
16
16
years of professional experience
Work History
Routing Coordinator
Tryon Distributing
Durham, NC
10.2016 - Current
- Oversee administration of daily outbound shipments to customers and distribution area within organization.
- Responsible for planning and coordinating routing schedules.
- Organize and load product for delivery assuring most efficient delivery route and schedule.
- Maintain effective and timely scheduling of transportation team.
- Facilitate communication within team.
- Works with operations management team to assist in development of action plan, creating cohesive organization by keeping lines of communication open.
- Provide training as needed to maintain knowledgeable workplace. Ensures all drivers are appropriately trained in job duties.
- Anticipate, analyze and troubleshoot problems with deliveries and devise solutions.
- Provide additional assistance to resolve issues between warehouse and distribution.
- Develop ideas for logistical/geographical and cost saving routing.
- Directing and supervising work and productivity of drivers.
- Operating power equipment to move product around warehouse.
Delivery Driver
Tryon Distributing
Raleigh, NC
11.2014 - 10.2016
- Transporting products and supplies to customers along assigned route.
- Responsible for verifying deliveries through paperwork, collecting payments, bills and receipts of product delivered, as well as turning over receipts, cash and bills.
- Organize and load product daily for delivery. Also checking condition of vehicles.
- Address and resolve customer problems as appropriate.
- Documented mileage, deliveries, pickups, customer issues and damages
- Successfully avoided time delivery delays by carefully planning best routes
- Loaded truck and properly secured items to prevent damage for deliveries
- Planned delivery routes and most efficient methods of distribution
- Mapped out destinations ahead of time to ascertain quickest and safest routes for delivery
- Maintained organized, clean and professional vehicle to protect company reputation with customers
Crew Leader
The Brickman Group
Morrisville, NC
06.2013 - 11.2014
- Ensure efficiency and that client standards are attained.
- Conducting site inspections, provide hands-on leadership, and provide guidance for soil, planting, watering and insect control.
- Also driving and maintaining vehicle, train personnel with strong emphasis on safety, and handle schedules, and review charts and reports.
- Using variety of equipment such as mowers, blowers, clippers, and edger’s to create and prep soil for plant placement.
- Responsible for set up and clean up.
- Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work
- Transported daily work materials to worksite and staged supplies in work area to facilitate timely completion of day's goals
- Worked in team environment to maintain high levels of productivity
Sales Associate
Pepsi Bottling Ventures
Cary, NC
02.2011 - 10.2012
- Accept inbound/ place outbound calls to current customers to record product orders accurately.
- Placing orders on SAP software dispatching them to proper warehouse locations.
- Educating customers on new products available, suggestive selling.
- Accepting inbound calls from current customers with order or equipment issues; documenting data accurately and dispatching technicians to proper locations.
- Engaged with customers to effectively build rapport and lasting relationships
- Completed orders and organized product deliveries to meet customer timetables
- Trained and developed new sales team associates in products, selling techniques and company procedures
Grocery Selector
Food Lion Distribution Center
Dunn, NC
10.2010 - 02.2011
- Responsible for selecting grocery product accurately and safely while operating pallet jack throughout distribution center.
- Perform duties needed to ensure compliance with company standards in areas of accuracy, safety and productivity.
- Ensure store orders are selected and stacked properly to reduce and/or minimize damage.
- Reviewed order slips, picked products and staged merchandize to be shipped.
- Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
Shift Leader
Subway
Clayton, NC
04.2008 - 10.2010
- Providing customer service, handling food products and cleaning store.
- Managing crew while owner is out, inventory and calculating.
- Prepping, making bread, preparing more food stock, washing dishes stocking food supplies.
- Trained new employees and delegated daily tasks and responsibilities
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts
Crew Member
McDonald's Corporation
Garner, NC
04.2005 - 04.2008
- Provided excellent customer service by greeting customers and meeting quality expectations
- Worked well with teammates and accepted coaching from management team
- Prepared products following restaurant, health, and safety standards and procedures
- Kept food preparation area, equipment and utensils clean and sanitary
- Worked front counter, drive-thru and other areas as needed
- Replenished condiments, beverages and supplies while maintaining cleanliness of service areas
Education
High School Diploma -
West Johnston High School
Benson, NC 01.2005 - 01.2009
Skills
Route Management
Self-motivated professional
MS Office
Customer Service
Detail-oriented
Flexible & Adaptable
Excellent work ethic
Teamwork
Strategic planning
Staff Management
Schedule optimization
Operations management
Training & Development
Shipment planning
Certification
Career Readiness Certificate- Gold
Timeline
Routing Coordinator
Tryon Distributing
10.2016 - Current
Delivery Driver
Tryon Distributing
11.2014 - 10.2016
Crew Leader
The Brickman Group
06.2013 - 11.2014
Sales Associate
Pepsi Bottling Ventures
02.2011 - 10.2012
Grocery Selector
Food Lion Distribution Center
10.2010 - 02.2011
Shift Leader
Subway
04.2008 - 10.2010
Crew Member
McDonald's Corporation
04.2005 - 04.2008
High School Diploma -
West Johnston High School
01.2005 - 01.2009