Richard Kirk
Montana City Grill
Bozeman,MT
3
years of professional experience
Dedicated Customer Service Professional with 3 years in restaurant operations, excelling in shift management and cooking within fast-paced environments. Skilled in employee supervision, customer assistance, cash handling, and problem resolution, ensuring efficient operations during peak times.
Work History
Cook
9 Months- Prepared food following recipes and quality standards to meet customer orders.
- Managed multiple orders and priorities in fast-paced kitchen environment to ensure timely service.
- Kept workstations clean, organized, and properly stocked to support kitchen operations.
- Implemented food safety protocols to ensure compliance with health regulations, sanitation, and workplace safety procedures.
- Maintained clean, organized, and properly stocked workstations.
- Communicated effectively with coworkers to ensure accurate and timely orders.
- Worked as part of a team to keep kitchen operations running efficiently.
Shift Manager / Customer Service
3 Years- Supervised daily operations and team members during assigned shifts to ensure efficiency and service quality.
- Provided friendly and efficient customer service while handling customer questions and concerns.
- Managed cash handling, POS transactions, and order processing to uphold accuracy and reliability.
- Trained and supported employees in workplace procedures and customer service.
- Handled cash, POS transactions, orders, and other daily responsibilities accurately.
- Resolved customer issues professionally, contributing to a consistently positive customer experience.
- Maintained a clean, organized, and safe work environment.
- Managed multiple responsibilities while maintaining speed, accuracy, and quality.
Education
High School Diploma
Skills
Customer interaction
Kitchen Leadership
Customer Service
Cash management
Fast-paced work
Multitasking
Attention to Detail
Teamwork
Leadership & Team Supervision
Employee Training
Conflict Resolution
Customer Interaction
Problem Solving
Reliability & Dependability
Work reliability
Additional Strengths
- 3+ years of customer-service experience
- 3 years of experience in a leadership/shift-management role
- Experience working in high-pressure, fast-paced environments
- Comfortable working with customers and coworkers from diverse backgrounds
- Proven ability to take responsibility and work independently
Timeline
Cook
Montana City Grill
09.2025 - 06.2026Read More
Shift Manager / Customer Service
Steffano's Pizza & Sub Shop
04.2023 - 04.2026Read More
Helena High School
High School Diploma
Read More