Richard Krogen
Manteca,CA
Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty.
Overview
4
4
years of professional experience
Work History
Cashier
Hudson Investment Prop. Inc.
11.2022 - 01.2024
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Monitored self-checkout systems and provided help in resolving complex problems.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Lifted up to 40 pounds at once and used forklift to move heavier loads.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
Cashier
Arco Ampm
02.2022 - 11.2022
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Supported management in implementing operational improvements such as updated training manuals or revised schedules.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
Floor Associate
Walmart
10.2021 - 10.2022
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Stocked merchandise, clearly labeling items, and arranging according to size or color
- Used in-store system to locate inventory and place special orders for customers.
- Listened to customer needs and desires to identify and recommend optimal products.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Order Selector
KiwiCo
09.2021 - 01.2022
- Collaborated with team members to complete timely orders and avoid delays.
- Supported the implementation of new warehouse management systems, providing valuable input on process improvements and technology integration.
- Checked product levels and recommended new purchases.
- Delivered store policy information to patrons at checkout, reducing customer service complaints and calls.
Order Selector
UPS
01.2020 - 01.2021
- Collaborated with team members to complete timely orders and avoid delays.
- Supported the implementation of new warehouse management systems, providing valuable input on process improvements and technology integration.
- Executed regular inventory counts and supply audits to monitor shrinkage and generate insights into purchasing decisions.
Order Selector
Redding Frieght Liner
02.2020 - 01.2021
- Expedited order processing timeframes with thorough knowledge of warehouse layout for quick item retrieval.
- Improved overall customer satisfaction by consistently meeting order deadlines and maintaining high levels of accuracy.
- Created and enforced detailed organization processes to increase quality and service standards.
- Maintained a clean and safe work environment by adhering to company guidelines and procedures at all times.
Education
High School Diploma -
San Benito High School
Hollister, CA06.1998
Skills
- Inventory Management
- Social Perception
- Inventory Stocking
- Cash Register Operation
Timeline
Cashier
Hudson Investment Prop. Inc.
11.2022 - 01.2024
Cashier
Arco Ampm
02.2022 - 11.2022
Floor Associate
Walmart
10.2021 - 10.2022
Order Selector
KiwiCo
09.2021 - 01.2022
Order Selector
Redding Frieght Liner
02.2020 - 01.2021
Order Selector
UPS
01.2020 - 01.2021
High School Diploma -
San Benito High School
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