Richard Kroll
Summary
- Dynamic Sales and Project Manager adept at multitasking and delivering high-quality results. Proven track record in project planning and client relationship management, leveraging excellent communication and organizational skills to exceed sales targets and enhance customer satisfaction. Committed to continuous improvement and team collaboration.
- Service Group Insurance and Financial Services Group Finance Manager Course June 2008
- Professional Sales Skills Corp. Professional Sales Skills Course June 1999
- Professional Sales Skills Corp. Sales Coaching Course August 2000
- State of Texas Dept of Insurance General Lines Agent Sept 2024
Overview
13
13
years of professional experience
Work History
Sales and Project Manager
Power Roofing and Carpentry Corporation
02.2020 - Current
- Prospect and Sales Management for both self Generated leads and Company Provided Leads
- Negotiate and close sales to advance into project management
- Successfully managed multiple projects according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects to include other trades/remodeling Sub Contractors included under our purview.
- Met project deadlines while ensuring build quality and workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
Car Sales Associate
McCombs Ford West
05.2019 - 02.2020
- Actively participated in ongoing product training sessions to remain knowledgeable about current models and industry trends.
- Utilized social media platforms to promote available inventory, reaching a wider audience of potential buyers.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Managed client appointments, ensuring a smooth and efficient sales process from start to finish.
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Negotiate and Close Sales
- Proper Delivery
- Ensure Proper Sales Follow up and Customer Satisfaction Survey Completed at highest Customer Recommendations
- Work Satisfied Customer Referral Program
Car Sales Associate
Southway Ford
08.2017 - 05.2019
- Follow Sales Process to Meet, greet, qualify, demonstrate vehicles, Land and Negotiate and Close sale on one vehicle. Prepare for Delivery, prepare customers for Finance and Insurance, Send customers to Finance and Insurance. Proper Delivery and Customer Satisfaction Survey.
- Collaborated with service department to address any mechanical issues promptly, ensuring customer satisfaction and maintaining the dealership''s reputation for quality.
- Collaborated with the finance department to secure competitive financing options for customers, streamlining the buying process.
Used Car Sales Associate
San Antonio Chrysler Dodge Jeep Ram
04.2016 - 08.2017
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Negotiated contracts with clients, ensuring the best profit and terms for the company.
Used Car Salesman
Audi Dominion
05.2015 - 04.2016
- Prospected clients for dealership
- Sold both self generated leads and store provided leads New and Used Vehicles
- Negotiated and closed deals
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
New Car Sales Associate13
Freedom Chevrolet
02.2014 - 04.2015
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all sales goals within monthly deadlines.
New and Used Car Sales Leasing
NorthPark Volkswagen
01.2013 - 02.2014
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Negotiated and sold cars to meet Company Profitability Standards and Goals
New and Used Car Sales Associate
Universal Toyota
01.2012 - 01.2013
- Accomplished multiple tasks within established timeframe
- Negotiated and sold cars to Company profitability standards and goals
- Developed and maintained relationships with customers through sales development.
Education
College Prep For U. S. Air Force Academy - College Prep
U. S. Air Force Academy Prep School
Colorado Springs, CO05-1988
High School Diploma -
Del Rio High School
Del Rio, TX06-1987
Skills
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Excellent communication
- Critical thinking
- Computer skills
- Organizational skills
- Team builder and team player
- Active listening
- Organization and time management
- Decision-making
- Problem resolution
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Sales and Project Manager
Power Roofing and Carpentry Corporation
02.2020 - Current
Car Sales Associate
McCombs Ford West
05.2019 - 02.2020
Car Sales Associate
Southway Ford
08.2017 - 05.2019
Used Car Sales Associate
San Antonio Chrysler Dodge Jeep Ram
04.2016 - 08.2017
Used Car Salesman
Audi Dominion
05.2015 - 04.2016
New Car Sales Associate13
Freedom Chevrolet
02.2014 - 04.2015
New and Used Car Sales Leasing
NorthPark Volkswagen
01.2013 - 02.2014
New and Used Car Sales Associate
Universal Toyota
01.2012 - 01.2013
College Prep For U. S. Air Force Academy - College Prep
U. S. Air Force Academy Prep School
High School Diploma -
Del Rio High School
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