Summary
Overview
Work History
Education
Skills
Timeline
Manager

Richard Link

Gaithersburg,MD

Summary

Quality-focused professional with vast experience in fence installation and maintenance. Possesses strong teamwork skills and commitment to customer satisfaction. Works well with team or independently to construct, repair and replace fences.

Overview

15
15
years of professional experience

Work History

Manager

Leisure World Of Maryland
06.2020 - 08.2025
  • Led team in implementing operational procedures to enhance resident satisfaction and service efficiency.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.

Handyman/Fence Builder

Leisure World Of Maryland
07.2010 - 06.2020

Repaired and installed all types of fencing for residence. Also repaired and installed fencing for perimeter fence.

  • Collaborated with clients to assess repair needs and provide tailored solutions for home improvement projects.
  • Installed cabinets and shelving units in homes and offices to provide additional space and organization.
  • Improved client satisfaction by providing timely and quality handyman services for various home repairs.

Education

High School Diploma -

Sherwood
Sandy Spring, MD

Montgomery College
Rockville, MD

Skills

  • Service excellence
  • Effective scheduling
  • Collaborative decision-making
  • Advanced problem-solving

Timeline

Manager

Leisure World Of Maryland
06.2020 - 08.2025

Handyman/Fence Builder

Leisure World Of Maryland
07.2010 - 06.2020

High School Diploma -

Sherwood

Montgomery College
Richard Link