Ricardo Stamp
Springfield Gardens,NY
Summary
Results-oriented Shift Leader with over 12 years in the food service industry, advancing from Line Worker to Assistant Manager. Skilled in food preparation, customer service, and team management, with certifications in food handling and a strong background in inventory management. Committed to enhancing customer experiences and driving operational success through effective communication and strategic collaboration.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Manager
The Juice Joint
Jamaica, Queens
02.2025 - 08.2025
- Supervised staff, delegating tasks to optimize workflow and maintain quality standards.
- Implemented training programs for new hires, enhancing team product knowledge and performance.
- Developed inventory management procedures to minimize waste and ensure product availability.
- Streamlined daily operations to improve juice preparation and service efficiency.
- Analyzed customer feedback to refine menu offerings and improve overall satisfaction.
Shift Lead
Modern Bread and Bagels
New York, NY
06.2024 - 01.2025
- Oversaw back-of-house operations, managing inventory, food preparation, and kitchen cleanliness to maintain high operational standards.
- Supervised daily operations to ensure adherence to quality and safety standards.
- Maintained compliance with health and safety regulations in food handling, storage, and sanitation practices.
- Monitored inventory levels to prevent shortages or excesses; implemented ordering processes that reduced stock outs.
- Collaborated with front-of-house manager to coordinate kitchen and dining areas, enhancing service flow and customer satisfaction.
- Trained new staff on procedures, enhancing team efficiency and service quality.
Line Worker/Cashier
Zucker's Bagels & Smoked Fish
Manhattan, NY
03.2019 - 10.2024
- Executed food preparation tasks to maintain quality and consistency in dishes served to customers.
- Operate as a proficient cashier, efficiently processing transactions and providing exceptional customer service at the point of sale.
- Demonstrate expertise as a grill worker, adeptly managing grill operations to deliver perfectly cooked items to patrons.
- Fulfill duties as a porter, maintaining cleanliness and organization in both front and back-of-house areas to uphold sanitation standards.
- Leveraged baking skills to produce a variety of baked goods, enhancing the establishment's diverse offerings.
Assistant Manager
Long Island Bagel Café
Long Island, NY
11.2023 - 04.2024
- Trained new staff on service protocols and operational guidelines, contributing to team effectiveness.
- Implemented standard operating procedures to improve consistency and quality of food preparation.
- Supported daily operations, promoting efficient workflow and high-quality customer service.
- Monitored inventory levels and ordered supplies to maintain stock availability.
- Partnered with management to create promotional strategies that boosted customer engagement.
Cahier/Cook
Shake Shack
Manhattan, NY
03.2018 - 04.2018
- Performed duties as cashier and cook, ensuring smooth operation of service.
- Processed customer transactions efficiently and accurately.
- Managed cash register operations and balanced daily cash drawers.
- Assisted customers at custard and beverage station, enhancing their dining experience.
- Provided exceptional customer service and addressed inquiries promptly.
Ovenline/Bread Baker/Shift Leader
Cosi
Manhattan, NY
02.2014 - 01.2018
- Oversaw bread baking for lunch rush and night shifts, maintaining product quality and efficiency.
- Directed oven line during evening lunch rush, coordinating workflow to meet demand.
- Led evening-night shift team, ensuring smooth operations and quality service.
- Led cashier for night shift.
- Conducted inventory checks to ensure stock accuracy.
Education
High school - Law & Public Service
Hillcrest High School
Jamaica, NY06.2013
Skills
- Food service management
- Management experience
- Leadership experience
- Team leadership
- Project coordination
- Shift scheduling
- Inventory management
- Service excellence
- Coffee preparation
- Baking proficiency
- Food preparation
- Meal preparation
- Collaborative team member
- Presentation skills
- Experienced barista
Certification
Food Handler Certification, 04/01/18
Accomplishments
- Supervised team of 15-20 staff members.
- Resolved product issue through consumer testing.
Additional Information
I have experience dealing in customer service and working in a fast pace environment., A self-motivated and disciplined individual with a strong work ethic and proven track record., Fast learner and organizer., Experienced Leader capable of teaching and helping others., Open-minded and non-bias.
Timeline
Manager
The Juice Joint
02.2025 - 08.2025
Shift Lead
Modern Bread and Bagels
06.2024 - 01.2025
Assistant Manager
Long Island Bagel Café
11.2023 - 04.2024
Line Worker/Cashier
Zucker's Bagels & Smoked Fish
03.2019 - 10.2024
Cahier/Cook
Shake Shack
03.2018 - 04.2018
Ovenline/Bread Baker/Shift Leader
Cosi
02.2014 - 01.2018
High school - Law & Public Service
Hillcrest High School