Richard Lintz
Lakeland,FL
Summary
Dynamic leader with extensive experience in both front and back-of-house operations, spanning over 7 years. Experienced in scheduling, training, and inventory control, resulting in notable revenue growth and strict compliance with food safety protocols. Focused on cultivating leadership skills and team development.
Overview
1
1
Certification
7
7
years of professional experience
Work History
FOH Director
Chick-fil-a 98 North
Lakeland, FL
07.2024 - Current
- Managed daily front-of-house operations and staff scheduling.
- Maximized profit and revenue through upselling and cross-selling techniques.
- Coordinated special events including promotional activities and holiday parties to enhance customer engagement.
- Facilitated team meetings to evaluate performance and refine service strategies.
- Interviewed, hired and trained new employees.
- Mentored emerging leaders and trained new directors to strengthen team capability and broaden operational reach.
BOH Director
Chick-fil-a 98 North
Lakeland, FL
09.2022 - 07.2024
- Oversaw organization and maintenance of $10 million kitchen
- Transitioned responsibilities to new kitchen director, contributing to sales growth exceeding $12 million and positioning for third guardian of the brand award.
- Ensured compliance with health and safety standards across kitchen operations, maintaining high operational integrity.
- Enhanced food safety metrics, improving ecosure safe audits from 4 to 1.
- Led leadership training for new leaders and assistant directors, equipping them for advanced roles.
BOH Shift leader
Chick-fil-a South Fl Ave
Lakeland, FL
06.2019 - 09.2022
- Streamlined team operations in high-volume kitchen to enhance efficiency and quality.
- Set clear expectations for food delivery and guest experiences, enhancing service quality.
- Trained new employees on food safety protocols to ensure compliance with regulations.
- Managed inventory levels for optimal stock accessibility and organization, supporting efficient kitchen operations.
- Developed setup charts and shift goals in alignment with director team objectives to streamline operations.
Education
Universal EPA Certification - Maintainence
Traviss Technical College
Lakeland Fl06-2023
Skills
- Sales strategies
- Food safety compliance
- Operational budgeting
- Scheduling and inventory
- Leadership training
Certification
- HVAC Universal EPA License
- Google sheets certification
Timeline
FOH Director
Chick-fil-a 98 North
07.2024 - Current
BOH Director
Chick-fil-a 98 North
09.2022 - 07.2024
BOH Shift leader
Chick-fil-a South Fl Ave
06.2019 - 09.2022
Universal EPA Certification - Maintainence
Traviss Technical College