Richard Lopez

• Operated cooking equipment safely, adhering to food safety guidelines and regulations.
• Assisted in menu development by providing feedback on customer preferences and seasonal ingredients.
• Engaged customers with entertaining cooking demonstrations, enhancing overall dining experience.
• Adapted quickly to fast-paced environment, consistently delivering meals within established timeframes.

• Trained new staff on menu items, customer service standards, and safety protocols.
• Handled customer inquiries and resolved issues to enhance satisfaction.
• Completed cash and credit card transactions accurately using POS software.

• Provided exceptional customer service by addressing inquiries and resolving issues efficiently.
• Handled returns and exchanges professionally, maintaining positive relationships with guests while adhering to company policies.
• Increased guest satisfaction by engaging in friendly conversations and offering personalized recommendations.

- Reason for leaving -

January 2024, moved to Las Vegas.