Dedicated and results-driven Sales Professional, with a proven track record in sales and commission-based environments. Seeking a challenging position to leverage, strong, interpersonal and sales skills, driving revenue growth for a company and/or product I am passionate about.
Overview
18
18
years of professional experience
Work History
Medicare Sales Specialist
Clearlink Insurance
Salt Lake City
03.2021 - 01.2025
Company Overview: Remote and In-office
Remote and In-office
Created customized presentations for prospects highlighting the benefits of enrolling in a Medicare plan.
Monitored industry trends and changes in government regulations to ensure compliance with applicable laws.
Counseled prospects and policyholders on coverage, limits and regulations.
Explained advantages, disadvantages and features of policies to promote sales of Medicare plans.
Contacted policyholders to explain policies, analyze insurance options and suggest changes and additions to policies.
On-Site Project Manager
Dynasty Cleaning LLC
01.2020 - 07.2022
Managing and motivating a team of cleaning staff
Conduct stock management of consumables and spares
Ensure employees are properly trained and equipped to perform their role
Collaborate with clients to ensure there are no problems on site
Keep close interaction, communication, and coordination with the Front Office and other departments
Supervise all employee work on assigned site, to make sure it meets the company and client standards
Managed onsite project teams and ensured progress was made in a timely manner.
Identified areas of improvement across multiple processes within the organization in order to enhance efficiency.
Collaborated with external vendors to ensure quality assurance standards were met during implementation phases.
Facilitated collaboration among different teams involved in the project by providing clear direction and expectations.
Life and Health Advisor
SelectQuote
10.2016 - 03.2021
In-depth knowledge of Medicare plans, policies, and regulations
Strong communication and interpersonal skills to explain complex insurance information to clients
Ability to assess clients' healthcare needs and recommend suitable Medicare plans
Maintain accurate records of client interactions and enrollment details
Stay compliant with industry regulations and ethical standards
Meet sales targets and quotas while prioritizing client satisfaction.
Professional Baseball Player
New York Mets and Independent League
01.2007 - 01.2016
Expertise in baseball fundamentals, including hitting, pitching, and fielding
Physical fitness and stamina to endure the demands of professional baseball
Excellent teamwork and communication skills for effective collaboration with teammates
Ability to analyze opponents' strategies and adjust gameplay accordingly
Dedication to continuous skill development and training
Adherence to team rules, codes of conduct, and professional standards
Willingness to travel extensively for games and training sessions
Resilience to handle the pressure of competitive environments
Education
Highschool Diploma -
Skills
Customer Service
Data Entry
Problem Solving
Complaint Resolution
Excellent Computer Skills
Time Management
Team Management
Sales Training
References
Available Upon Request
Contact
904.673.4568, Richard.Lucas@ymail.com
Work Affiliations
Life and Health Advisor, Clearlink Insurance Services, 10/01/16, 03/31/21
Medicare Sales Specialist, Select Quote, 03/01/21, Current
Medicare Tele Sales and Broker Support Specialist at Clever Care Health PlanMedicare Tele Sales and Broker Support Specialist at Clever Care Health Plan