Summary
Overview
Work History
Education
Skills
Timeline
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Richard Malquist

Euless

Summary

Highly efficient Crew Tracker well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Ready to take on demanding workload to achieve objectives. Experienced in organizing data for efficient use. Team player with drive to reach organizational goals.

Overview

26
26
years of professional experience

Work History

Crew Tracker

American Airlines
07.2022 - Current
  • Monitor flight progress using Crew Watch, LOFDS, and Screen Printer
  • Operate reporting and messaging tools such as Control Panel, CorpConneX, and the Fatigue Event Management System
  • Maintain and control system wide coverage on all flights through coordination with IOC personnel including Pilot and Flight Attendant Scheduling
  • Analyze available crews throughout the system to be utilized when needed to keep flights on-time and to keep crews within FARs
  • Modify existing sequences and create new crew sequences to maintain schedule operations effected by misconnections, illegalities, flight cancellations and irregular operations
  • Communicate with crew members using the Voxai phone system
  • Assists Crew Schedule operational employees, when necessary
  • Assists with on - the - job training for incoming new hires as required
  • Worked well with teammates and accepted coaching from management team.
  • Provided coaching and mentoring to employees.

Pilot Crew Scheduler

American Airlines
12.2019 - 09.2021
  • Maintained and adjusted monthly crew schedules according to FARs and
  • Company policy
  • Responded immediately to operational irregularities to ensure the least impact on the customer and maximum profitability for the company
  • Responsible to ensure each crew member was in compliance with flight and duty time limits and to take corrective action if required
  • Entered in sick and other on duty calls and return to duty for all pilots in the crew management software system
  • Completed multiple simultaneous tasks in a quick effecient manner
  • Memorized and applied FAA regulations to everyday process

Ramp Agent/Provisioning

Southwest Airlines
09.2007 - 08.2019
  • Directing a team of 4 on a gate to ensure the unloading and loading of cargo and luggage to maintain on time departure and proper weight and balance.
  • Perform inspections of aircraft before departure
  • Perform de icing of aircraft when necessary
  • Maintain clean gate area to ensure no aircraft damage
  • Guided aircraft into and out of parking positions using hand signals.
  • Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
  • Tracked flight schedules to promote on-time landings and avoid loading delays.
  • Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
  • Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over 10 daily flights.
  • Positioned and towed aircraft from remote locations of airport to designated areas for operation.
  • Transferred luggage from aircraft to collection areas safely using ground equipment.
  • Completed cargo manifests and flight paperwork for proper luggage and flight tracking.
  • Deiced aircraft before takeoff for safety during inclement weather.
  • Helped train new employees in safe practices and procedures.

Aircraft Line Maintenance

US Navy
11.1998 - 05.2002
  • Maintenance/ Logs and Records, Perform Pre and Post flight inspections of aircraft
  • Fuel and defuel aircraft
  • Launch and recover aircraft during land and carrier based flight operation
  • Service oil and hydraulics on aircraft
  • Wash and maintain aircraft cleanliness
  • Maintain log books and maintenance records for all squadron aircraft
  • Perform brake rides when repositioning aircraft
  • accurate log of unserviceable parts from the squadron and process them to Intermediate Maintenance for repair or to be replaced.
  • Performed minor repairs on equipment and administered product changeovers.
  • Towed aircraft to gates and hangars using tractors and other vehicles.
  • Inspected aircraft for cracks, metal fatigue and other signs of wear or damage.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked effectively in fast-paced environments.

Education

Evergreen Park High School
Evergreen Park, Illinois

Skills

  • FAA Regulations
  • Customer Service
  • Problem Solving
  • Multi Task
  • Prioritize Workload
  • Works well under pressure
  • Thrive in fast paced work environment

Timeline

Crew Tracker

American Airlines
07.2022 - Current

Pilot Crew Scheduler

American Airlines
12.2019 - 09.2021

Ramp Agent/Provisioning

Southwest Airlines
09.2007 - 08.2019

Aircraft Line Maintenance

US Navy
11.1998 - 05.2002

Evergreen Park High School

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Richard Malquist