Summary
Overview
Work History
Education
Skills
Timeline
Generic

RICHARD MARTIN

CHICGAO

Summary

Dynamic and results-driven professional with extensive experience at United Airlines, excelling in aircraft marshalling and ramp service. Proven ability to enhance operational efficiency through effective teamwork and punctuality. Recognized for delivering compassionate care as an Airport Passenger Service Agent, ensuring smooth travel experiences for all passengers.

Overview

31
31
years of professional experience

Work History

LEAD RAMP SERVICEMEN

UNITED AIRLINES
08.1998 - Current
  • Operated ground support equipment to ensure timely aircraft servicing and turnaround.
  • Coordinated loading and unloading of baggage, cargo, and mail while adhering to safety protocols.
  • Conducted pre-flight inspections on ground equipment to maintain operational efficiency and reliability.
  • Collaborated with team members to enhance workflow processes and improve turnaround times.

Airport Passenger Service Agent

Airserv O'hare Airport
03.1994 - 04.2000
  • Assisted passengers with special needs, ensuring compliance with safety protocols.
  • Assisted passengers with special needs, providing compassionate care and facilitating smooth travel experiences.
  • Cultivated a friendly atmosphere at the gates, greeting passengers warmly upon arrival and departure.
  • Escorted handicapped passengers from terminal to aircraft.

Education

GED -

WOODLAWN PREP
Chicago, IL
06-1979

Skills

  • Aircraft marshalling
  • Punctuality
  • Heavy equipment operation
  • Ground support equipment operation
  • Baggage sorting
  • Baggage tracing
  • Pushback procedures
  • Ramp service

Timeline

LEAD RAMP SERVICEMEN

UNITED AIRLINES
08.1998 - Current

Airport Passenger Service Agent

Airserv O'hare Airport
03.1994 - 04.2000

GED -

WOODLAWN PREP

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