Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
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Richard Mayo

Marion,LA

Summary

Motivated and hard-working professional, eager to launch a career in customer service. Brings a positive, optimistic attitude, and a strong desire to make the customer's day easier.

Naturally empathetic, proficient in active listening skills, and highly committed to growing both professionally and personally. Driven to make a positive difference for both the company and the customer.

Overview

1
1
Certification

Work History

Prompt Engineer

DataAnnotation.tech
09.2023 - 11.2023
  • Fact-Checked AI Outputs- Reviewed and accessed the validity of the claims generated in the AI model's output.
  • Prompt Engineering and Testing - Created unique prompts designed to maximize the chances of a desirable output.
  • Tested the AI's Creative Capabilities - Honed in on the AI's creative capabilities by getting it to create unique and complex scenarios.
  • Comparative AI Output Evaluation - Reviewed and accessed multiple different AI-generated outputs to determine which had the preferable response.

Education

High School Diploma -

Union Christian Academy
Farmerville, LA
05-2020

Skills

  • Customer service
  • Content review and editing
  • Attention to detail
  • Active listening
  • Goal-oriented
  • Time management
  • Generative AI
  • Prompt engineering

Certification

  • CVS Health Retail for Customer Service
  • CVS Health Call Center Customer Service
  • Generative AI for Customer Service
  • Generative AI Fundamentals

Timeline

Prompt Engineer

DataAnnotation.tech
09.2023 - 11.2023

High School Diploma -

Union Christian Academy