Richard McClurkin Jr
Syracuse,NY
Summary
Dynamic Store Operations Manager at Raymour & Flanigan, skilled in operational efficiency and staff management. Achieved enhanced customer satisfaction through effective training and visual merchandising. Proven expertise in inventory control and health and safety compliance, fostering a secure and organized shopping environment while optimizing labor costs.
Overview
33
33
years of professional experience
Work History
Store Operations Manager
Raymour & Flanigan Furniture and Mattress Store
12.2017 - 09.2025
- Assisted in daily store operations, ensuring adherence to safety protocols and company policies.
- Supported inventory management by organizing stock and maintaining accurate records.
- Collaborated with team members to enhance customer service delivery and satisfaction levels.
- Participated in training sessions, gaining knowledge of operational best practices and tools.
- Monitored store cleanliness and organization, contributing to a welcoming shopping environment.
- Helped implement visual merchandising standards to improve product presentation and appeal.
- Adapted quickly to changes in store policies or procedures, maintaining operational efficiency.
- Managed store safety protocols and emergency response procedures, ensuring a secure environment for both staff and customers.
- Optimized scheduling practices to ensure adequate staffing during peak hours while controlling labor costs.
- Conducted regular staff performance evaluations, providing constructive feedback for continuous improvement.
- Oversaw store layout and visual merchandising to create an inviting shopping environment that drove customer engagement.
Warehouse Manager
S P Richards Co.
07.1992 - 06.2017
- Oversaw daily warehouse operations.
- Managed inventory control processes, optimizing stock levels to meet operational demands.
- Trained and mentored staff on best practices for warehousing and equipment usage.
- Oversaw receiving operations, ensuring accurate inventory management and timely processing of incoming shipments.
- Streamlined workflows to enhance productivity and reduce delays in material handling.
- Trained and mentored staff on best practices for warehouse procedures and safety protocols.
- Implemented quality control measures to maintain high standards in receiving processes.
- Coordinated with suppliers to resolve discrepancies and improve communication regarding deliveries.
- Managed scheduling of receiving activities to optimize labor efficiency during peak periods.
- Conducted regular audits of inventory accuracy, driving improvements in stock accountability and organization.
- Minimized product returns due to damages or defects by implementing rigorous inspection procedures upon receipt.
- Supervised a team of warehouse personnel, providing guidance, support, and performance evaluations for continuous improvement.
- Developed strong relationships with vendors, ensuring timely shipments and better negotiation of shipping rates.
Education
High School Diploma -
Liverpool High School
Liverpool, NYSkills
- Operational efficiency
- Health and safety compliance
- Recruitment and hiring
- Staff management
- Inventory control
- Store maintenance
- Stock control
- Store merchandising
Accomplishments
- Achieved perfect furniture inventory by completing receiving procedures with accuracy and efficiency.
- Supervised team of 7 staff members.
Timeline
Store Operations Manager
Raymour & Flanigan Furniture and Mattress Store
12.2017 - 09.2025
Warehouse Manager
S P Richards Co.
07.1992 - 06.2017
High School Diploma -
Liverpool High School
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