Richard Milligan
Wills Point,TX
Summary
Talented Front Desk Supervisor versed in solving range of daily issues with efficient and professional attitude. Adapts easily to changing demands and learns new information quickly. Accomplished leader and team manager. Friendly and prompt Front Service Clerk with good skills using phone, computer and office equipment. Strong multitasking, communication and interpersonal skills. Unsurpassed mathematical skills and finesse handling front office operations.
Overview
17
17
years of professional experience
Work History
Front Desk Manager
Red Roof Inn Plus
Terrell, TX
03.2007 - Current
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Prepared weekly employee work schedules to meet operational needs.
- Entered and updated sensitive customer information during check-ins and room changes.
- Trained new staff on correct procedures, compliance requirements, and performance strategies.
Education
Diploma -
Wills Point High School
Wills Point, TX05.2000
Skills
- Customer Service
- Check-in and Check-out Procedures
- Problem-solving skills
- Computer skills
Timeline
Front Desk Manager
Red Roof Inn Plus
03.2007 - Current
Diploma -
Wills Point High School