Summary
Overview
Work History
Education
Skills
Timeline
Generic

Richard Moniz

Audubon,NJ

Summary

Detail-oriented HVAC professional specializing in A/C troubleshooting and HVAC diagnostics. Proven track record in quality assurance and effective resolution of customer complaints. Focused on enhancing technician training and optimizing operational performance for improved service delivery.

Overview

11
11
years of professional experience

Work History

Warranty Technician

Hutchinson Heating, Cooling, Plumbing
Cherry Hill, New Jersey
05.2025 - Current
  • Evaluate, diagnose, and repair HVAC equipment under warranty
  • Investigate customer complaints about product performance, ensuring resolution of quality issues.
  • Assist other technicians with diagnosing equipment issues, either by phone or site visit.
  • Deliver technical training to new technicians through ride-along sessions.

Warranty Technician

Gold Star/ Fantes
Willingboro, New Jersey
03.2022 - 05.2025
  • Evaluate, diagnose, and repair HVAC equipment under warranty.
  • Investigated customer concerns about product performance, ensuring resolution of quality issues.
  • Assisted other technicians with diagnosing equipment issues, either by phone or site visit.
  • Delivered technical training to new technicians through ride-along sessions.
  • Assisted Warehouse Manager in organizing parts room and conducting truck inventory audits

Warranty Technician

Horizon HVAC/Plumbing
Mount Laurel, New Jersey
04.2015 - 01.2022
  • Evaluate, diagnose, and repair HVAC equipment under warranty.
  • Conduct quality inspections of hvac system installations.
  • Delivered technical training to new technicians through ride-along sessions.

Education

Certificate of Technical Studies - HVAC

Philadelphia Wireless
Philadelphia, PA
01.2003

Skills

  • HVAC diagnostics
  • A/C troubleshooting
  • Quality assurance
  • Technical training
  • Technical communication
  • Problem solving
  • Customer complaint resolution
  • Attention to detail

Timeline

Warranty Technician

Hutchinson Heating, Cooling, Plumbing
05.2025 - Current

Warranty Technician

Gold Star/ Fantes
03.2022 - 05.2025

Warranty Technician

Horizon HVAC/Plumbing
04.2015 - 01.2022

Certificate of Technical Studies - HVAC

Philadelphia Wireless
Richard Moniz