Enthusiastic business leader with dynamic experience planning, leading and improving activities to support successful business operations. Strategic in developing policies, managing staff and developing new revenue streams. Focused on motivating staff and working with diverse personality types to drive improvements.
Overview
18
18
years of professional experience
Work History
Owner/Operator
Mumford Lawn Care
Munnsville, United States
04.2016 - 04.2022
Managed day-to-day business operations.
Consulted with customers to assess needs and propose optimal solutions.
Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
Created and monitored promotional approaches to increase sales and profit levels.
Reconciled daily sales, returns, and financial reports in QuickBooks.
Maintained up-to-date administrative records to monitor operational conditions.
Grew revenue year over year
Military Police Officer
US Army
Joint Base Lewis McChord , WA
07.2005 - 03.2015
Mentored and guided team members to foster proper completion of assigned duties.
Established open and professional relationships with team members to resolve various issues quickly.
Secured restricted areas and enforced limited access for civilians and military members in order to provide force protection and property security.
Manned base entry points to provide 24/7 force protection, reviewing identifications, searching vehicles and verifying deliveries prior to entrance to secure areas.
Patrolled base facilities and housing areas to deter crime, monitor activities and provide force protection.
Provided emergency response security, eliminating hazards and potential dangers.
Casino Cage Cashier
Turning Stone Resort And Casino
Verona, NY
11.2004 - 07.2005
Quickly and accurately counted drawers at start and end of each shift.
Enforced company standard operating procedures, gaming regulations and Title 31 compliance.
Processed various cash transactions and answered gaming customer questions.
Counted and recorded assigned funds and made exchanges of funds throughout shift.
Audited money drawers and hand or machine-counted large cash values
Protected cage from unauthorized access and monetary losses by consistently following security protocols
Shift Leader
Blockbuster Video
Oneida, NY
09.2003 - 11.2004
Trained new employees and delegated daily tasks and responsibilities.
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
Education
Bachelor of Science - Atmospheric Sciences And Meteorology
Southern New Hampshire University
Hooksett, NH
07.2016
No Degree - Business Managment
University of Phoenix
Tempe, AZ
No Degree - Game Design
The Art Institute of Pittsburgh
Pittsburgh, PA
No Degree - Foresty
SUNY College of Agriculture & Technology At Morrisville
Morrisville, NY
11.2004
High School Diploma -
Oneida Senior High School
Oneida, NY
06.2004
Skills
Change and Growth Management
Board Oversight
Employee Motivation and Performance
Strategic Planning
Effective Communicator and Public Speaker
Advertising Initiatives
Integrity and Transparency
Operational Efficiency and Safety
Risk and Mitigation Analysis
Thrive Under Pressure
Revenue Growth Strategies
People and Culture
Timeline
Owner/Operator
Mumford Lawn Care
04.2016 - 04.2022
Military Police Officer
US Army
07.2005 - 03.2015
Casino Cage Cashier
Turning Stone Resort And Casino
11.2004 - 07.2005
Shift Leader
Blockbuster Video
09.2003 - 11.2004
Bachelor of Science - Atmospheric Sciences And Meteorology
Southern New Hampshire University
No Degree - Business Managment
University of Phoenix
No Degree - Game Design
The Art Institute of Pittsburgh
No Degree - Foresty
SUNY College of Agriculture & Technology At Morrisville