Summary
Overview
Work History
Education
Skills
Timeline
Intern
Richard Netherton

Richard Netherton

Abilene,Texas

Summary

Experienced professional focused on meeting or exceeding objectives seeking Eligibility Interviewer position. Offers advanced training and knowledge of industry best practices. Recognized for leadership, planning abilities and clear, direct communication style. Results-driven professional seeking position as Eligibility Interviewer. Focused on performance and flexible with specific needs of different assignments. Collaborates professionally with individuals from broad array of backgrounds and cultures. Accomplished Manager skilled at building atmosphere of collaboration and performance excellence to provide every customer with exceptional experiences and promote brand loyalty. Effectively oversee and align processes with dynamic conditions while increasing efficiency and maximizing profits. Motivational leader skilled at building relationships with customers, employees and senior management.

Overview

5
5
years of professional experience

Work History

Assistant Store Manager

Mcdonalds
Abilene, TX
07.2021 - Current
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.

Crew Leader

Spring Market Bookshires
Merkel, TX
01.2021 - 06.2021
  • Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
  • Trained employees in time management and proper ways to complete job duties.
  • Monitored team members to verify work quality and address concerns.
  • Pitched in to help with various job tasks, fill in for sick employees and complete projects.

Shift Manager/Key Holding Manager

Mcdonalds
Brownwood, TX
01.2018 - 11.2020
  • Trained and mentored new employees to maximize team performance.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Coached crew members to optimize performance and motivate toward more efficient work.

Education

No Degree -

Brownwood High School
Brownwood, TX

Skills

  • Policy Development and Enforcement
  • Shift Scheduling
  • Store Opening and Closing
  • Work Planning and Prioritization
  • Technical Proficiency
  • Coaching and Mentoring
  • Scheduling and Coordinating
  • Managing Operations and Efficiency
  • Business Leadership
  • POS Systems
  • Sales Promotion
  • Performance Monitoring and Evaluation
  • Time Management
  • Sales Tracking
  • Focus and Follow-Through
  • Program Optimization
  • Management Training
  • Problem Anticipation and Resolution
  • Department Oversight
  • Customer Service
  • Hiring and Training

Timeline

Assistant Store Manager

Mcdonalds
07.2021 - Current

Crew Leader

Spring Market Bookshires
01.2021 - 06.2021

Shift Manager/Key Holding Manager

Mcdonalds
01.2018 - 11.2020

No Degree -

Brownwood High School
Richard Netherton