Richard Nham
Orlando
Summary
I'm a passionate individual with a love for transforming complex data into actionable insights that drive strategic decision making. With a foundation in statistical analysis and data visualization, I excel in uncovering trends and patterns to make informed business strategies. I am currently transitioning from data to hardware as I pursue to be a enthusiastic and motivated IT professional and a commitment to earning my CompTIA A+ certification. I enjoy working hands-on with technology, solving problems, and helping others navigate technical challenges with confidence. I am highly organized and detail oriented with a strong background with coordinating business operations. collaborating with internal and external teams. As I build my technical foundation, I'm focused on developing skills in hardware troubleshooting, system maintenance, device configuration, and user support. I'm eager to apply what I'm learning in real-world environments while continuing to grow my knowledge and capabilities. I hope to make meaningful connections to grow and learn from others. Let's connect.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Provider Liaison
Loyal Source Government Services, LLC
Orlando
02.2025 - Current
- Operational Priorities & Case Management: Coordinate case scheduling, submissions, and availability, ensuring examiners are aligned with expectations.
- Network Management: Working with providers to comply with C&P examinations is accurately maintained.
- Training and Development: Ensure best practice and quality medical reports are completed on time.
- Documentation and Reporting: log emails and complete necessary documentation of reporting tasks to make sure all activities are communicated to relevant stakeholders.
- Ensure timely completion of pending actions to our internal database.
- Completed VA training requirements in collaboration with internal teams.
Business Administration
Sapphire Resorts
Orlando
06.2024 - 01.2025
- Prepared financial reports, budgets, and forecasts for timeshare sales and operations to support decision-making.
- Experienced analyzing sales data and customer feedback to identify trends and improve service.
- Supported senior management by scheduling meetings and preparing reports to streamline operations.
- Maintained accurate digital records and ensured data integrity across systems.
- Resolved basic system and software issues for staff, enhancing overall team productivity.
Back of House Member
Tokyo Tapas
Oviedo
04.2023 - 05.2024
- Maintained equipment and ensured proper functionality in a fast-paced environment.
- Demonstrated attention to detail for strict food and safety standards.
Sales Representative
TBG Global INC
Winter Springs
05.2022 - 09.2022
- Managed client accounts and resolved customer issues, strengthening communication and problem-solving skills.
- Maintained detailed records of client interactions and transactions using CRM systems.
- Demonstrated ability to quickly learn tools and adapt to new systems.
Education
Integrated General Studies -
University of Central Florida
Orlando, FL12-2020
Skills
- Bilingual
- Time management
- Strong communication
- Customer support
- Technical documentation
- Troubleshooting
Certification
- 2-15 Resident Health & Life
- Photoshop
- Illustrate
- Autocad
Timeline
Provider Liaison
Loyal Source Government Services, LLC
02.2025 - Current
Business Administration
Sapphire Resorts
06.2024 - 01.2025
Back of House Member
Tokyo Tapas
04.2023 - 05.2024
Sales Representative
TBG Global INC
05.2022 - 09.2022
Integrated General Studies -
University of Central Florida