Richard Oertel
Bimbo Bakeries USA
PRAIRIE DU CHIEN,WI
31
years of professional experience
Dynamic Route Sales Professional with a strong background in problem-solving and leadership. Successfully managed delivery routes while optimizing inventory and enhancing customer satisfaction through effective communication and training initiatives.
Work History
Route Sales Professional
3 Years 10 Months- Implemented efficient sales strategies, increasing overall revenue through targeted promotions.
- Managed daily route deliveries to ensure timely product availability for customers.
- Developed strong relationships with clients, enhancing customer satisfaction and loyalty.
- Conducted inventory assessments to optimize stock levels and reduce waste.
- Trained new team members on best practices in sales techniques and customer service.
- Resolved customer inquiries and complaints effectively, fostering positive business relationships.
- Conducted regular vehicle maintenance checks, minimizing breakdowns and maintaining a professional appearance.
- Trained new route sales professionals on company procedures, policies, and best practices for success in the role.
- Spent over one year as a Route Sales Specialist which is a supervisory role before taking over a route.
Independent Contractor
5 Years 6 Months- Improved customer satisfaction through effective communication and problem resolution.
- Managed inventory and logistics, ensuring accurate tracking of packages.
- Coordinated timely delivery schedules to optimize route efficiency.
- Trained new contractors on operational procedures and safety protocols.
- Delivery expedited parts mostly for John Deere nationwide.
Independent Contractor
10 Years 1 Month- Implemented process improvements, reducing delivery times significantly.
- Analyzed operational data to identify trends and drive service enhancements.
- Developed strong relationships with clients, fostering repeat business opportunities.
- Oversaw package sorting processes, enhancing workflow productivity.
General Manager
5 Years 2 Months- Directed daily operations to ensure exceptional service and customer satisfaction.
- Implemented cost-control measures, optimizing budget management and resource allocation.
- Streamlined staff training programs, enhancing team performance and service quality.
- Developed marketing strategies to increase restaurant visibility and drive customer engagement.
- Fostered a positive work environment through effective communication and team collaboration.
- Led initiatives for operational improvements, resulting in enhanced workflow processes and productivity gains.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Kitchen Manager
5 Years 7 Months- Managed daily kitchen operations, ensuring compliance with health and safety standards.
- Supervised and trained kitchen staff, fostering a collaborative work environment.
- Developed and implemented seasonal menu changes to enhance culinary offerings and customer satisfaction.
- Streamlined inventory management processes, reducing waste and optimizing resource allocation.
- Collaborated with suppliers to source high-quality ingredients, maintaining strong vendor relationships.
- Conducted regular staff performance evaluations, identifying areas for improvement and providing feedback.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
Education
High School Diploma
Skills
Route planning
Performance tracking
Sales techniques
Client relations
Process optimization
Inventory management
Sales optimization
Merchandising strategies
Fleet management
Vehicle maintenance
Policy implementation
Team support
Problem-solving
Time management
Attention to detail
Leadership skills
Goal oriented
Timeline
Route Sales Professional
Bimbo Bakeries USA
10.2022 - CurrentRead More
Independent Contractor
Benjamins Courier Express
05.2016 - 11.2021Read More
Independent Contractor
Stans Ice Cream
04.2006 - 05.2016Read More
General Manager
Skippers Restaurant
01.2001 - 03.2006Read More
Kitchen Manager
The Cookery
05.1995 - 12.2000Read More
Central HS
High School Diploma
Read More