Richard Olvera Jr.
Folsom,CA
Summary
Senior management professional, bringing strategic leadership and operational excellence to drive organizational success. Skilled in project management, team collaboration, and process optimization with keen focus on achieving results. Adept at navigating complex challenges, fostering culture of accountability, and adapting to evolving business needs. Known for strong decision-making, effective communication, and building high-performing teams.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Senior, Manager AP Training and Compliance
Macys Inc.
06.2023 - Current
- Led cross-functional teams to enhance customer experience and operational efficiency.
- Conducted comprehensive training to ensure AP/store management teams understood policy and procedure, enhancing operational consistency across three divisions and over 100 stores.
- Trained AP teams on AVADE defensive tactics
- Analyzed potential risks and implemented strategic safety measures to safeguard company brand integrity and limit liability.
- Resolved policy violations through thorough investigations. Achieved accountability for offenders by collaborating with advisory teams to implement corrective actions.
- Analyzed existing policy procedures and implemented updates to maintain consistency with company guidelines and promote adherence to best practices.
Asset Protection Manager
Macys INC.
09.2021 - 05.2023
- Led loss prevention initiatives to minimize inventory shrinkage and enhance store profitability.
- Developed and implemented security protocols to safeguard assets and ensure compliance with company policies.
- Trained and mentored staff on theft prevention strategies and incident reporting procedures.
- Conducted risk assessments to identify vulnerabilities in store operations and recommend corrective actions.
- Collaborated with law enforcement agencies to investigate theft incidents and recover stolen merchandise.
- Analyzed data trends related to loss prevention efforts, enhancing strategic decision-making for asset protection.
- Developed comprehensive training programs for new hires, ensuring they were well-equipped to handle various asset protection scenarios.
District ORC Captain/Multi-Unit Loss Prevention Supervisor
Home Depot
02.2019 - Current
- Managing multiple stores to ensure compliance with company procedure and policies.
- Coordinate theft and fraud investigations involving career criminals or organized group activities.
- Hire or supervise loss prevention staff.
- Train and Onboard New Agents.
- Direct installation of covert surveillance equipment, such as security cameras.
- Detain and process shoplifters
Asset Profit and Protection Manager
Sears/Kmart
10.2016 - 01.2019
- Identify potential for loss and develop strategies to eliminate it.
- Analyze retail data to identify current or emerging trends in theft or fraud.
- Direct loss prevention audit programs including target store audits, maintenance audits, safety audits or electronic article surveillance (EAS) audits.
- Train loss prevention staff, retail managers, or store employees on loss control and prevention measures.
- Investigate or interview individuals suspected of shoplifting or internal theft.
Multi-Unit Loss Prevention Supervisor
Home Depot
02.2012 - 10.2016
- Managing multiple stores to ensure compliance with company procedure and policies.
- Coordinate theft and fraud investigations involving career criminals or organized group activities.
- Hire or supervise loss prevention staff.
- Direct installation of covert surveillance equipment, such as security cameras.
- Detain and process shoplifters
Loss Prevention Supervisor
Kohls
10.2008 - 02.2012
- Investigate known or suspected internal, external or vendor theft.
- Identify and report merchandise or stock shortages.
- Inspect building, equipment, or access points to determine security risks.
- Prepare written reports on investigations.
- Apprehend shoplifters in accordance to company guidelines.
Target Protection Specialist
Target
06.2005 - 09.2008
- Investigate known or suspected internal.
- Identify and report merchandise or stock shortages.
- Inspect building, equipment, or access points to determine security risks.
- Prepare written reports on investigations.
- Apprehend shoplifters in accordance to company guidelines.
Education
Diploma -
Encina High
Sacramento, CA06.2003
Skills
- Wicklander-Zulawski Method
- Avade Certified Trainer
- Exception Reporting
- Strategic planning
- Cross-functional collaboration
- Troubleshooting and problem resolution
- Talent development
- Negotiation and conflict resolution
Certification
- Certified Trainer, AVADE - Current
Timeline
Senior, Manager AP Training and Compliance
Macys Inc.
06.2023 - Current
Asset Protection Manager
Macys INC.
09.2021 - 05.2023
District ORC Captain/Multi-Unit Loss Prevention Supervisor
Home Depot
02.2019 - Current
Asset Profit and Protection Manager
Sears/Kmart
10.2016 - 01.2019
Multi-Unit Loss Prevention Supervisor
Home Depot
02.2012 - 10.2016
Loss Prevention Supervisor
Kohls
10.2008 - 02.2012
Target Protection Specialist
Target
06.2005 - 09.2008
Diploma -
Encina High
Personal Information
Title: Asset Protection Manager
Awards
- 2015, Highest apprehension rate for region.
- 2016, Highest apprehension rate for region.
- 2014, Q-1, Highest Shrink Percentage decrease from LY.
- 2014, Q-4, Highest Shrink Percentage decrease from LY.
- 2015, Elected in the '100' External Club.
- 2016, Elected in the '100' External Club.
- Awarded Double Platinum Homer Award.