Richard Orozco

• Performed general maintenance and safety inspections on mobility-equipped vehicles to ensure reliable operation

• Tested, inspected, and verified functionality of lift and ramp systems, confirming proper deployment, alignment, and ADA compliance

• Diagnosed and repaired electrical vehicles
• Provided expert technical support and maintenance services
• Addressed hardware and software issues with precision and efficiency
• Contributed to the enhancement of overall customer satisfaction
• Utilized computer-aided diagnostic systems to identify and diagnose vehicle issues
• Tested and adjusted electronic and mechanical systems to ensure optimal performance
• Replaced components and parts to ensure vehicles met safety standards and manufacturer specifications
• Followed manufacturer guidelines and specifications to ensure accurate and timely repairs
• Researched and ordered parts to complete repairs and maintenance
• Liaised directly with customers to provide clarity on diagnostics, repairs, and maintenance services for their electric vehicles
• Delivered excellent customer service by explaining complex technical issues in a clear, understandable manner

• Conducted routine inspections to ensure compliance with safety standards and operational procedures.
• Provided expert technical support and maintenance services
• Diagnosed and repaired electrical and mechanical issues in electric vehicles.
• Addressed hardware and software issues with precision and efficiency
• Contributed to the enhancement of overall customer satisfaction
• Utilized computer-aided diagnostic systems to identify and diagnose vehicle issues
• Tested and adjusted electronic and mechanical systems to ensure optimal performance
• Replaced components and parts to ensure vehicles met safety standards and manufacturer specifications
• Followed manufacturer guidelines and specifications to ensure accurate and timely repairs
• Researched and ordered parts to complete repairs and maintenance
• Liaised directly with customers to provide clarity on diagnostics, repairs, and maintenance services for their electric vehicles
• Delivered excellent customer service by explaining complex technical issues in a clear, understandable manner

• Prepared detailed reports on system performance, defects, and customer feedback
• Collaborated with other technicians to develop solutions to complex technical issues
• Performed maintenance tasks by following the proper procedures to meet expectations
• Gave exceptional customer service and met with better customer satisfaction