Dynamic Security Officer with extensive experience at Allied Security, skilled in incident reporting and patrol operations. Proven ability to enhance safety protocols and reduce unauthorized access through vigilant monitoring and effective communication. Committed to protecting personnel and property while delivering exceptional customer service in high-pressure situations.
Overview
10
10
years of professional experience
Work History
Security Officer
Allied Security
Chicago, IL
03.2024 - Current
Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
Completed full building and grounds patrols to spot and investigate concerns.
Secured premises and personnel by patrolling property and monitoring surveillance equipment.
Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
Worked independently and collaboratively to resolve urgent issues to protect lives and property.
Security Officer
Securitas Security Services
Chicago, IL
01.2022 - 03.2024
Maintained accurate incident reports for all security-related events.
Collaborated with team members to develop improved safety protocols.
Trained new personnel on security procedures and emergency response plans.
Reviewed surveillance footage to investigate incidents and enhance security measures.
Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Sales Associate
Auto Zone Auto Parts
Chicago, IL
06.2018 - 08.2020
Assisted customers in selecting appropriate auto parts and accessories based on needs.
Helped customers locate products and checked store system for merchandise at other sites.
Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
Managed efficient cash register operations.
Security Officer
5 Star
Chicago, IL
01.2017 - 03.2019
Monitored premises to ensure safety of staff and visitors.
Conducted routine patrols to identify potential security risks.
Responded promptly to alarms and emergencies, coordinating with local authorities.
Implemented access control procedures for secure entry and exit points.
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Acted quickly during emergency situations to reduce opportunity for damage and injury.
Checked and verified photo identification prior to granting facility access.
Reported suspicious activities and persons to law enforcement.
Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
Meat Department Associate
Jewel Osco
Chicago, IL
03.2016 - 11.2016
Maintained inventory levels and ensured product freshness in meat department.
Operated meat processing equipment, adhering to safety and quality standards.
Assisted customers with product selection and provided cooking recommendations.
Collaborated with team members to streamline processes and enhance efficiency.
Maximized product freshness by consistently monitoring inventory levels and rotating stock accordingly.
Assisted customers with special requests to meet needs and make shopping experiences more pleasant.