Richard Pineda
Lubbock,TX
Summary
I have developed skills in communications built relationships between customers and coworkers assisting my coworkers with problems. I also have developed skills in listening working in Paint Prep taught me to be attentive and to follow directions in a precise fashion.
Overview
5
5
years of professional experience
Work History
Member Service Representative
Planet Fitness Gym
08.2023 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Provided exceptional service through active listening, understanding member needs, and offering appropriate solutions.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries and concerns.
- Maintained high-quality service by adhering to company policies and standards in all member interactions.
Paint Prepper
PPG Paints
03.2020 - 07.2020
- Cleaned guns, tanks and tubes with solvents, wire brushes and cloths.
- Maximized paint adhesion by properly sanding and smoothing surfaces before application.
- Maintained a safe working environment by following all safety protocols and wearing appropriate protective gear.
- Demonstrated attention to detail while inspecting surfaces for flaws or defects prior to painting processes.
- Enhanced paint quality by thoroughly cleaning and preparing surfaces for painting.
Education
High School Diploma -
Lubbock High School
Lubbock, TX05-2022
Skills
- Customer service
- Active listening
- Conflict resolution
- Quality assurance
- Quick Leaner
- Team collaboration
- Problem solving
Timeline
Member Service Representative
Planet Fitness Gym
08.2023 - Current
Paint Prepper
PPG Paints
03.2020 - 07.2020
High School Diploma -
Lubbock High School
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