Senior living professional with progressive experience in memory care housekeeping, housekeeping leadership, and facilities maintenance. Experienced in staff training, resident service, life safety, vendor coordination, facility operations, and cross-department problem solving. Brings hands-on knowledge of day-to-day assisted living operations and a strong understanding of resident and staff needs.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Maintenance Assistant
The birches of Lehigh valley
Easton, PA
11.2024 - Current
Support day-to-day operations of an assisted living and memory care community, working across Maintenance, Housekeeping, Resident Care, Administration, and other departments.
Independently troubleshoot and resolve facility work orders involving plumbing, electrical systems, doors and hardware, appliances, PTAC/HVAC equipment, television/cable systems, and resident-room needs.
Coordinate with outside vendors and service technicians, provide site access and building information, assist with troubleshooting, and document completed service.
Support preventive-maintenance and life-safety programs, including fire extinguishers, emergency drills, water-temperature monitoring, generator-related tasks, equipment inspections, and scheduled maintenance.
Support resident move-ins and room turnovers through inspections, repairs, painting/touch-ups, furniture placement, technology setup, and final room preparation.
Troubleshoot resident-call, communication, television, networking, and other building technology systems.
Support Housekeeping operations through supply planning, coverage, staff assistance, and operational problem-solving.
Respond to urgent facility needs and coordinate solutions with nursing, community leadership, residents, families, and vendors.
Lead Housekeeper
The birches of Lehigh valley
Easton, Pa
02.2024 - 02.2025
Led daily housekeeping operations in a senior-living environment and helped coordinate staff assignments and workload.
Trained and supported housekeeping employees in cleaning procedures, infection prevention, resident interaction, safety practices, and community standards.
Maintained resident rooms and common areas serving both personal-care and memory-care populations.
Monitored housekeeping supplies and communicated inventory and operational needs to management.
Worked collaboratively with maintenance, nursing, resident care, and community leadership to address resident and facility needs.
Housekeeper
The birches of Lehigh valley
Easton, Pa
09.2024 - 11.2024
Maintained resident rooms and common areas within a dedicated memory-care environment.
Worked directly with residents experiencing dementia and cognitive impairment while maintaining resident dignity and individualized needs.
Collaborated with resident-care and nursing staff to maintain a safe, sanitary, comfortable living environment.
Followed infection-prevention, sanitation, chemical-safety, and community procedures.
Education
G.E.D.
Easton, PA
Skills
Senior Living Operations Team Leadership & Staff Training Cross-Department Coordination Resident Relations Emergency Preparedness & Life Safety Housekeeping Operations Infection Prevention Facilities Operations Vendor Coordination Inventory & Supply Management Work Order Coordination Dementia & Memory Care Technology & Building Systems Operational Problem Solving
Certification
OSHA 10-Hour General Industry
Alzheimer's Association essentiALZ® Training and Certification