Richard Price
Royal Legacy Investments LLC
Wimauma,FL
32
years of professional experience
Detail-oriented Quality Assurance Professional experienced in enhancing team productivity and optimizing processes. Delivered compliance and customer satisfaction through effective project management and timely execution. Focused on driving impactful results and operational improvements.
Work History
3 Years 11 Months
10.2022 - Current
3 Years 11 Months
Operations Supervisor
McDonald's | Tampa, FL
10.2022 - Current
- Supervised daily operations to ensure compliance with company standards and customer satisfaction.
- Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
- Ensured compliance with company policies, industry regulations, safety standards, and local laws during daily operations.
- Conducted performance evaluations, providing constructive feedback and identifying areas for improvement.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Optimized workflow processes to improve efficiency and reduce wait times for customers.
- Trained and mentored staff in service excellence and operational procedures.
- Monitored inventory levels and managed supply chain logistics for timely restocking.
- Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
4 Years 3 Months
06.2022 - Current
4 Years 3 Months
Business Owner
Royal Legacy Investments LLC | Tampa, FL
06.2022 - Current
- Developed comprehensive business strategies to enhance investment portfolio performance.
- Completed thorough site inspections to guarantee adherence to safety regulations and building codes, minimizing potential risks and delays.
- Supervised construction crews efficiently, providing guidance when necessary to maintain a productive work environment.
- Conducted market analysis to identify emerging trends and inform strategic decision-making.
- Maintained a safe work environment by enforcing strict safety protocols and regularly updating staff on industry best practices.
- Enhanced company profitability by reducing overhead costs and negotiating favorable contracts with suppliers.
- Managed subcontractors and labor teams, coordinating schedules and optimizing resource allocation for efficiency.
15 Years 7 Months
03.2007 - 10.2022
15 Years 7 Months
General Manager
Caspers Company McDonalds | Tampa, FL
03.2007 - 10.2022
- Oversaw inventory management processes to optimize stock levels and minimize waste.
- Fostered a positive work environment through team-building initiatives and open communication channels.
- Developed and implemented strategies to increase sales and profitability.
- Developed and executed comprehensive employee training program, elevating staff skills and improving service delivery.
- Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
- Led team to exceed sales targets, implementing motivational incentives and comprehensive training programs.
12 Years 2 Months
01.1995 - 03.2007
12 Years 2 Months
Crew Member
Caspers Company McDonalds | Tampa, FL
01.1995 - 03.2007
- Delivered exceptional customer service in fast-paced environment, ensuring positive dining experiences.
- Collaborated with team members to optimize workflow during peak hours, enhancing efficiency.
- Prepared and assembled high-quality food items according to standard recipes and procedures.
- Maintained cleanliness and organization of workstations, adhering to food safety regulations.
- Trained new crew members on operational tasks, fostering a cooperative team atmosphere.
- Worked front counter, drive-thru and other areas.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
Education
High School Diploma
Hillsborough High School | Tampa, FL
Skills
Operations management
Performance monitoring
Project planning
Quality assurance
Task management
Supply chain management
Delegation
Work delegation
Accomplishments
- Supervised team of 500 staff members.
- Completed 3 new builds and soon to be starting 3 more
- Won rookie of the year as a new manager
- Won plaques for most improved FOB, Best PAC, and best
Timeline
Operations Supervisor
McDonald's
10.2022 - CurrentRead more
Business Owner
Royal Legacy Investments LLC
06.2022 - CurrentRead more
General Manager
Caspers Company McDonalds
03.2007 - 10.2022Read more
Crew Member
Caspers Company McDonalds
01.1995 - 03.2007Read more
Hillsborough High School - High School Diploma,
Read more