Richard Rasay
75-346 Hualalai Rd Unit E106, Kailua Kona,HI
Summary
Successfully trained and supervised management and staff personnel at multiple retail locations. Exceeded budget and sales goals.
Overview
27
27
years of professional experience
Work History
Retail Sales Manager
Big Island Golf Shop
2023.09 - Current
- Develop strong customer relationships through attentive service and expert product knowledge, resulting in repeat business.
- Manage inventory effectively to minimize stock shortages and ensure optimal levels of merchandise for maximum sales.
- Provide golf lessons using simulator system.
- Golf club repairs.
Area Supervisor
Aloha Petroleum, Ltd
1998.02 - 2023.08
- Provided supervision and coaching to managers and retail employees for 8 convenience store locations.
- Responsible for creating and implementing programs to meet sales and financial goals for stores.
- Managed building and equipment repairs.
- Collaborated with HR department for recruitment, selection, and onboarding of new employees.
- Conducted regular performance reviews to provide feedback and identify areas for improvement, enhancing overall team productivity.
- Identified inefficiencies in existing processes and implemented improvements for increased effectiveness.
- Maintained high standards of cleanliness and organization across multiple sites, enhancing customer experience.
Education
Associate of Science - Architectual Engineering
Hawaii Community College
Hilo, HIHigh School Diploma -
Hilo High School
Hilo, HI06.1971
Skills
Customer Service
Retail Operations
Sales expertise
Work Ethic
Timeline
Retail Sales Manager
Big Island Golf Shop
2023.09 - Current
Area Supervisor
Aloha Petroleum, Ltd
1998.02 - 2023.08
Associate of Science - Architectual Engineering
Hawaii Community College
High School Diploma -
Hilo High School