Flexible and detail-oriented professional with a strong background in customer service and delivery. Known for collaboration and problem-solving skills, successfully contributing to team objectives while ensuring a positive customer experience.
Overview
10
10
years of professional experience
Work History
Delivery Driver
Amazon
Austin, TX
06.2025 - Current
Delivered packages efficiently using handheld devices to track deliveries and optimize routes.
Ensured package safety and compliance with handling protocols during transit and delivery processes.
Communicated effectively with customers to provide delivery updates and address inquiries.
Maintained vehicle cleanliness and performed routine inspections to ensure safe operation.
Sales Associate
Bedrock Patio
Austin, TX
05.2025 - 11.2025
Trained new hires on operational procedures and customer engagement techniques.
Resolved customer inquiries and complaints promptly, enhancing overall satisfaction levels.
Contributed to achieving sales goals through effective merchandising strategies and promotional displays.
Monitored stock levels and coordinated restocking efforts to ensure product availability for customers.
Food Prep
McAllister's Deli
Austin, TX
10.2025 - 02.2026
Demonstrated versatility in performing various kitchen roles, from food prep to dishwashing, as needed during high-demand periods.
Demonstrated adaptability and flexibility by covering various roles within the cafe as needed, including barista, food prep, and cashier positions.
Supported kitchen staff with various tasks, such as food prep, dishwashing, and restocking supplies, ensuring smooth daily operations.
Reduced costs and losses through regular rotation of fresh food items and employment of waste-reduction food prep techniques.
Sales Associate
McCoys
Taylor, TX
04.2016 - 08.2018
Assisted customers in product selection and provided tailored recommendations.
Maintained up-to-date knowledge of inventory and promotions to enhance customer service.
Processed transactions efficiently using point-of-sale systems, ensuring accuracy in cash handling.
Collaborated with team members to optimize store layout and improve product visibility.