RICHARD RELEA
Grayson
Summary
Operations professional prepared to leverage extensive experience in operational management to enhance business performance. Expertise in developing and implementing process improvements while fostering collaborative environment to meet organizational goals. Reliable team player with focus on adaptability and achieving targeted results. Proficient in strategic planning and operational efficiency.
Overview
5
5
years of professional experience
Work History
Operations Manager
Alliance Martial Arts
05.2022 - 02.2026
- Take care of the front desk and anyone who walks in through the front doors before they enter the mat room.
- Answer any questions related to jiu jitsu belt ceremonies and requirements for certain belt tests.
- Operate the phone if anyone calls and be able to communicate with guests via multiple platforms.
- Make a consistently increasing number of sales per month via the system they had in place for us (Kick site), phone calls, email, social media, and text messages.
- Organize and make sure that the stock is updated for all our merchandise.
- Handle large amounts of money from yearly contract sales and to make sure everyone that has a membership with Alliance has no account issues and is paying accordingly.
- We also had a kids class where I was also 'Kids Coordinator' and my main position in that role was to make sure that the kids, parents, and Instructors were all up to date on upcoming tournaments and different forms of transportation to get to these tournaments.
Valet
Phoenix Parking Solutions
03.2022 - 05.2022
- Be EXTREMLY careful when operating a vehicle and reverse parking in designated parking lot.
- Take care of guests worries and needs and answer any questions they have about the way our system worked for valet.
- Bring back the guest's vehicle in timely fashion to ensure they are not waiting outside on their vehicle.
Warehouse
Amazon
10.2021 - 02.2022
- High volume workplace due to seasonal reasons (Christmas)
- Meet a certain number of items to be scanned in and packed in by the end of day.
- Overnight shift
Server
Rays on the River
10.2020 - 09.2021
- Everything as previous job at Ecco Buckhead however with a much higher capacity and volume
- Able to maintain up to a minimum of 6 tables at once.
- Work during very busy events and holidays with over a thousand to two thousand covers scheduled (Christmas Eve and Valentine's Day)
Education
Computer Science Degree -
Kennesaw State University
Kennesaw02.2026
Skills
- Bilingual
- Highly organized
- Multitasker
- Customer service
- Patient
- Able to work in high-capacity high volume situations
- Punctual
- Reliable
- Resourceful
- Adaptable
- Goal-oriented
- Good decision making skills
- Energetic self starter
- Teamwork
- Positive attitude under changing work circumstances
- Problem-solving
- Operations management
- Team leadership
Timeline
Operations Manager
Alliance Martial Arts
05.2022 - 02.2026
Valet
Phoenix Parking Solutions
03.2022 - 05.2022
Warehouse
Amazon
10.2021 - 02.2022
Server
Rays on the River
10.2020 - 09.2021
Computer Science Degree -
Kennesaw State University