Richard Ricoy
Dallas,Texas
Summary
Punctual and efficient Driver known for reliability, route planning and excellent customer interactions. Motivated to provide prompt, friendly and professional service at all times. Responsible delivery driver brings great safety record, clean driving history and focus on customer satisfaction. Dependable in handling end-to-end deliveries without damages. Maintains clean, neat and professional vehicle. Physically fit Truck Driver works great with vans and other light delivery vehicles. Supports business objectives by reliably meeting delivery and pickup schedules. Multitasks and solves problems well to stay on top of fast-paced work.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Delivery Driver
McLane Food Service
Lewisville, TX
05.2021 - 04.2024
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Reduced vehicle downtime and repair costs by performing routine maintenance checks and adhering to preventive measures.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
Delivery Driver
Fresh Produce
Dallas, TX
08.2018 - 01.2021
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Verified accuracy of all deliveries against order forms.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Kept detailed mileage and fuel reports to track overall fuel costs.
Cashier Team Lead
Shell Gas Station
Mesquite, TX
06.2004 - 07.2018
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Assisted with merchandising tasks as needed to maintain store appearance standards and promote product visibility.
Education
GED - GED
Windham School District
Bonham, TX06.2001
Skills
- Positive Attitude
- Customer Service
- Valid Driver's License
- Teamwork and Collaboration
- Safe Driving
- Heavy Lifting
- Commercial driving
- Valid Class A Commercial Driver's License
- Food Delivery
- Refrigerated trailers
- Clean MVR
Certification
DOT Medical Certification - 10/09/2025
Timeline
Delivery Driver
McLane Food Service
05.2021 - 04.2024
Delivery Driver
Fresh Produce
08.2018 - 01.2021
Cashier Team Lead
Shell Gas Station
06.2004 - 07.2018
GED - GED
Windham School District