Richard Risner
Marion,OH
Summary
Dependable manager with experience in automotive parts, commercial sales, and store operations. Strong in business development, sales reporting, and budget control, with a proven ability to support teams, improve customer satisfaction, and keep operations organized.
Overview
18
18
years of professional experience
Work History
Manager
Advanced Auto Parts
Marion, Ohio
01.2023 - Current
- Helped plan team schedules, provided coaching support, and covered shifts as needed.
- Monitored inventory levels and assisted with automotive parts restocking.
- Supported customers with part searches, returns, and order requests.
- Assisted with store operations and daily sales floor tasks at advanced auto parts location.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
CPP
Advance Auto Parts
Marion, Ohio
01.2012 - 01.2023
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
Commercial Sales Manager
AutoZone
Marion, Ohio
01.2009 - 02.2011
- Managed commercial sales accounts for AutoZone customers across assigned market territory.
- Built relationships with repair shops and fleet buyers for AutoZone parts programs.
- Monitored commercial sales activity and maintained accurate customer records.
- Established pricing policies and negotiated contracts with vendors and customers.
Education
GED -
OSU Marion
05-2014
Skills
- Inventory control
- Parts ordering
- Sales reporting
- Customer service
- Decision making
- Budget control
- Schedule preparation
- Business development
- Time management
- Sales techniques
- Trend analysis
- Work prioritization
- Relationship building
- Safety procedures
- Policy and procedure development
Timeline
Manager
Advanced Auto Parts
01.2023 - Current
CPP
Advance Auto Parts
01.2012 - 01.2023
Commercial Sales Manager
AutoZone
01.2009 - 02.2011
GED -
OSU Marion