Richard Robinson
Shady Shores,TX
Summary
Retail sales professional experienced in customer engagement and task prioritization. Offers skills in written and verbal communication and knowledge of customer service tactics. Looking to put knowledge and abilities to good use in sales-oriented position focused on upselling products and services.
Overview
4
4
years of professional experience
Work History
Delivery Expert/ CSR
Domino's Pizza
Hickory Creek, TX
05.2020 - Current
- Directly interact with customers, including resolving customer complaints quickly.
- Perform consistent on-time deliveries of damage-free goods.
- Answer phone calls while on site.
- Cleaning and sanitizing the entire store regularly, including dishwashing.
- Assist with cooking and prepping food.
Makeline Cook/ CSR
Domino's Pizza
Hickory Creek, TX
07.2018 - 05.2020
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Recommended products to customers, thoroughly explaining details.
- Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
- Cultivated customer loyalty, promoted repeat business and improved sales.
Education
High School Diploma -
Lake Dallas High School
Lake Dallas, TX05.2020
Skills
- Upselling Products and Services
- Data Entry and Maintenance
- Customer Data Confidentiality
- Call Documentation
- Calm and Professional Under Pressure
- Responding to Difficult Customers
- Understanding Customer Needs
- Upbeat and Positive Personality
- Cash Register Operations
- Consulting Supervisors
- Promoting Brand and Company Identity
- Team-Oriented and Cooperative
Gun Hobbies
I enjoy skeet shooting and regular range days. I will be attending an online school called Sonoran Desert Institute at the end of 2022. I understand firearm safety and am competent around them.
Timeline
Delivery Expert/ CSR
Domino's Pizza
05.2020 - Current
Makeline Cook/ CSR
Domino's Pizza
07.2018 - 05.2020
High School Diploma -
Lake Dallas High School
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